Summary
Work History
Education
Skills
Timeline
Generic

CLAUDIA POVEDA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Server

DIVIETO RISTORANTE
  • Greeted guests, informed guests of daily specials and signature menu items
  • Recommended cocktails and wines
  • Took notes of special guests requests and prepared the tables with necessary utensils for each course
  • Provided exceptional service to high volume of daily guests
  • Prepared tables for large parties in the private room and provided attentive and excellent service
  • Cultivated warm relationships with regular guests and increased sales by upselling premium menu items
  • Processed payments, thanked the guests for coming and invited them to return.

Server

ORNOS BY MICHAEL MINA
  • Consistently provided professional, friendly and engaging service for over 60 guests per day
  • Recommended signature dishes, specials, cocktails and wines to increase sales and check average
  • Provided excellent service by paying attention to detail and exceeding the guest expectations
  • Displayed enthusiasm and knowledge about restaurant’s menu and products
  • Provided a memorable experience to all guests to ensure their return.

Server

LOUIS BOSSI RISTORANTE
  • Assisted guests in order selection by promoting specific menu items and specials
  • Recommended specialty cocktails, wines and appetizers
  • Described daily specials and explained different sections of the menu
  • Regularly followed-up with guest tables and promptly fulfilled additional requests
  • Provided warm and attentive service for over 60 guests per day
  • Maintained tables clean at all times and marked the table with necessary utensils for each course
  • Strived to create memorable experiences to promote guest loyalty.

Server

CEVICHE 105
  • Greeted the guests and described the daily specials
  • Recommended specialty cocktails and wines
  • Increased sales by up-selling premium menu items
  • Managed over 80 guests per day
  • Provided warm and attentive service for all guests to ensure they had a memorable experience
  • Promptly fulfilled all guest special requests
  • Successfully finished all tasks and daily sidework
  • Processed all payments and thanked the guests for coming.

Education

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • High-volume dining
  • Food safety understanding
  • Sales Techniques
  • Suggestive Selling
  • Food and beverage pairings
  • Multitasking Abilities
  • Teamwork and Collaboration

Timeline

Server

DIVIETO RISTORANTE

Server

ORNOS BY MICHAEL MINA

Server

LOUIS BOSSI RISTORANTE

Server

CEVICHE 105

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CLAUDIA POVEDA