Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claudia Quao

Worcester,MA

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CNA Supervisor

Benchmark Senior Living
05.2019 - Current
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Phlebotomy

Field Stone School
Worcester, MA
07.2023

Bachelor of Arts - Theater Arts

University of Ghana
Accra, Ghana
06.2006

Skills

  • Problem Identification
  • Emergency Readiness
  • Compliance Advisory
  • Good communication skills
  • Multi-tasking and works effectively with everyone
  • Good leadership qualities
  • very smart and hardworking

Certification

  • PT - Phlebotomy Technician

Timeline

CNA Supervisor

Benchmark Senior Living
05.2019 - Current

Phlebotomy

Field Stone School

Bachelor of Arts - Theater Arts

University of Ghana

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Claudia Quao