Claudia Quao
Worcester,MA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA Supervisor
Benchmark Senior Living
311 Main Street, Shrewsbury
05.2019 - Current
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Phlebotomy
Field Stone School
Worcester, MA07.2023
Bachelor of Arts - Theater Arts
University of Ghana
Accra, Ghana06.2006
Skills
- Problem Identification
- Emergency Readiness
- Compliance Advisory
- Good communication skills
- Multi-tasking and works effectively with everyone
- Good leadership qualities
- very smart and hardworking
Certification
- PT - Phlebotomy Technician
Timeline
CNA Supervisor
Benchmark Senior Living
05.2019 - Current
Phlebotomy
Field Stone School
Bachelor of Arts - Theater Arts
University of Ghana