CLAUDIA QUIROS RINCON
TUCSON,Arizona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
School Kitchen Staff Member
La Paloma Academy - TUCSON, Arizona
TUCSON, Arizona
01.2024 - Current
- Followed health and safety guidelines for food preparation and service.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Adhered to established sanitation standards while preparing food items.
- Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Stocked and replenished kitchen supplies and ingredients as needed.
Monitored inventory of supplies and communicated needs to supervisor. - Organized all storage areas in an efficient manner to maximize space utilization.
- Set up food items for brunch buffet line.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Maintained cleanliness of work areas throughout shift.
Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware. - Kept track of food waste and spoilage to ensure minimal loss.
Washed, peeled and cut fruits and vegetables to prepare for cooking or serving. - Cut or sliced meat, poultry and seafood to prepare for cooking.
Contributed to menu planning by providing input on dish preparation and presentation.
After-School Teacher
La Paloma Academy - Tucson, Arizona
TUCSON, Arizona
10.2023 - Current
- Maintained accurate records of student attendance, grades, behavior.
- Provided guidance on how to apply critical thinking skills when solving problems.
- Utilized various teaching strategies such as cooperative learning groups, direct instruction, inquiry based learning.
- Encouraged positive behavior through rewards and incentives.
- Supervised a group of 10-15 children in an after school program setting.
- Provided emotional support to children struggling with social or academic difficulties.
- Implemented classroom rules and regulations in order to maintain order during class time.
- Managed classroom resources and supplies, ensuring availability for all activities.
- Implemented behavioral intervention plans to reduce negative behaviors.
- Developed and enforced classroom rules to maintain order and promote positive behavior.
- Remained calm and patient in student interactions to support individual growth and development.
Savings Account Manager
HSBC Bank
Navojoa, Sonora, Mexico
03.2018 - 12.2020
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
Presented product features and advantages to potential customers during sales meetings. - Maintained accurate records of all customer interactions in the CRM system.
- Prepared monthly financial statements for each account.
- Renewed existing accounts by cementing trusting relationships with customers.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Bank Teller
HSBC Bank
Navojoa, Sonora, Mexico
02.2015 - 02.2018
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Performed cash handling duties including counting currency, coins and checks.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Entered transactions into computer and issued customer receipts.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided assistance to other tellers during peak business hours as needed.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Education
Associate of Arts - Associate in Arts ( A.A.) in Acrylic And Pastel
Instituto Senda Del Yaqui
Ciudad, Obregon, Sonora , Mexico05-2020
Emotional Program For The Upbringing of Children
Instituto Senda Del Yaqui
Ciudad, Obregon, Sonora, Mexico04-2016
Some College (No Degree) -
TEC De Monterrey
Navojoa, Sonora, MexicoSkills
- Food Preparation
- Ingredient Preparation
- Health Code Compliance
- Safe Food Handling
- Portion Control
- Sanitation and safety
- Pantry organization
- Kitchen Organization
- Food Quality Standards
- High-volume dining
- Customer Relationship Management
- Cash counting
- Asset Management
- Money Handling
- Customer relationship development
- Stress Tolerance
- Verbal and written communication
- Account development
- Client Relationship Management
- Contract Negotiation
- Customer Service
- Customer Needs Assessment
- Client Relations
Affiliations
- Active volunteer at the San Vicente Nursing Home in Ciudad Obregon, in two branches, to raise funds for the maintenance of the nursing home, such as food and medicines by organizing social events. I also volunteered at the DIF (Integral Family Development) system in Ciudad Obregon, raising funds for its maintenance and functionality. During that time, we successfully organized significant and well-recognized mass events throughout the state of Sonora. With the funds raised, we played a part in the construction of a comprehensive and much-needed shelter in the community. This shelter provided a safe haven for the most vulnerable and disadvantaged children in the city, offering them education and support. During the time when my children were in elementary and middle school, I served as the president of the Parent-Teacher Association for four years. During my tenure, we organized various events, and I was responsible for the day-to-day financial management of the funds. Once a year, I coordinated the largest sports event of the year, inviting participants and competitors from across the entire state. This two-day sports extravaganza required careful coordination of all the different areas to welcome and assist all the attending individuals and families. I was part of the Sister Cities Committee between Ciudad Obregon and Tucson for several years. During my time on the committee, I played a role in organizing various cultural and celebratory events in the area.
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Arizona Department of Education
Health & Nutrition Services
Civil Rights Compliance for Child Nutrition Operators
References
References available upon request.
Timeline
School Kitchen Staff Member
La Paloma Academy - TUCSON, Arizona
01.2024 - Current
After-School Teacher
La Paloma Academy - Tucson, Arizona
10.2023 - Current
Savings Account Manager
HSBC Bank
03.2018 - 12.2020
Bank Teller
HSBC Bank
02.2015 - 02.2018
Associate of Arts - Associate in Arts ( A.A.) in Acrylic And Pastel
Instituto Senda Del Yaqui
Emotional Program For The Upbringing of Children
Instituto Senda Del Yaqui
Some College (No Degree) -
TEC De Monterrey
- Arizona Department of Education
Health & Nutrition Services
Civil Rights Compliance for Child Nutrition Operators
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