Claudia Ramirez

• Provided companionship to patients, fostering positive relationships and emotional wellbeing.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Prepared, cooked and served meals and snacks.
• Personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Update and follow up monthly KPI's.
• Process weekly pre-payroll using HRIS software.
• Distribute paystubs and address any related inquiries.
• Motivational, recognition programs and events coordination.
• Process layoffs, company was in the process of closing and transferring employees.

ACCOMPLISHMENTS

• Hired as an HR Coordinator and become Supervisor within 6 months.
• Partnered with BO to subsidy food service in order to attract and retain employees. Results in monthly turnover reduction from 8% to 3%
• Changed food supplier to improve the quality and variety for our employee's satisfaction. Yearly cost reduction $17,924 achieved.
• Contributed by updated SOP's, Injury and Illness Prevention Program which helped reduce injuries from 5 to 2 per month.
• Contributed to the HRIS implementation by uploading historical payroll and leaved accruals data which enabled the reporting module to be accurate for tracking purposes.
  
  JOB DUTIES
• Talent acquisition and onboarding processes.
• Keep employees files up to date in accordance with the labor law and internal policies.
• Participate and manage follow-ups for labor law audits.
• Process resignations, conduct exit interviews.
• Monthly KPI's (absenteeism, turnover and overtime).
• Process weekly pre-payroll, distribute paystubs and address related inquiries.
• Manage cafeteria services. weekly audits, surveys and follow up on employees suggestions.
• Planning and coordination of events, motivational and recognition programs.

• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
• Prepared detailed reports on key HR metrics for senior leadership's review, facilitating informed decision-making related to human resources operations strategy adjustments.
• Weekly tool audits to the maintenance team.
• Implementation of AEGIS an EHS system.
• Process weekly pre-payroll, distribute paystubs and address any related inquiries.
• Manage cafeteria services. Audits, surveys and follow up on suggestions.
• Employee anniversary, motivational and recognition programs.
• Utilize the 8D and 5 Why's methods to investigate accidents and implement corrective actions.
  Coordination of security guards team.
• CCTV management.
• Weekly LPA's audits to identify and report unsafe conditions in the production area.

ACCOMPLISHMENTS

• Hired as an HR Assistant and become Supervisor within the first year.
• Project for the development and establishment of labor rules, policies and job descriptions in the start-up.
• Improve of employee's registration and payroll payment process by implementing fingerprint checker and HRIS.
  
  JOB DUTIES
• Talent acquisition and on-boarding process.
• Reduced company's legal risks by ensuring compliance with local, state, and federal labor laws.
• Participate in labor law audits, ensuring legal compliance.
• Process resignations and conduct exit interviews.
• Monthly KPI's.
• Assist foreign technicians processing visas at migration.
• Process pre-payroll and distribute paystubs, address any related inquiries.
• Manage cafeteria services. Surveys and suggestions.
• Planning and coordination of events, motivational and recognition programs.
• Establishment and registration of collective agreement with labor union.