CARLOS CEBALLOS
Delray Beach
Summary
Dedicated and detail-oriented Administrative Professional with over 15 years of experience in customer support and sales. Proven ability to communicate effectively, prioritize tasks, and manage projects with efficiency. Skilled in marketing design and computer troubleshooting, with a strong aptitude for problem-solving and process optimization. Self-motivated with a strong work ethic, excelling in both independent and collaborative environments.
Overview
15
15
years of professional experience
Work History
Real Estate Assistant
REAL ESTATE CASA IDEAL
01.2014 - 12.2024
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Coordinated appointments to show marketed properties.
- Assisted clients in home staging and overall preparation for real estate sales process.
- Streamlined communication with property management companies, ensuring timely maintenance and repairs.
- Optimized client interactions with thorough research on prospective properties, market trends, and neighborhood demographics.
- Assisted in development of marketing materials, improving property visibility and attracting potential buyers.
Computer Technician and Sales Assistant
PC MASTER COMPUTADORES
01.2010 - 12.2024
- Linked computers to network and peripheral equipment.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Successfully migrated company data during system upgrades without losing any critical information.
- Collaborated with senior technicians to identify areas for process improvements in the IT department.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Associate of Arts - Graphic Design
NATIONAL LEARNING SERVICE (SENA)
CALI, COLOMBIA07-2015
Skills
- Customer Engagement
- Office Administration Support
- Advanced Negotiation Skills
- Multitasking and organization
- Hardware and Software Troubleshooting
- Brand Strategy Development
- Digital Media Design
Languages
Spanish
Native or Bilingual
Timeline
Real Estate Assistant
REAL ESTATE CASA IDEAL
01.2014 - 12.2024
Computer Technician and Sales Assistant
PC MASTER COMPUTADORES
01.2010 - 12.2024
Associate of Arts - Graphic Design
NATIONAL LEARNING SERVICE (SENA)
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