Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Ramos

Palmdale,CA

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at IHOP to enhance dining experiences and streamline operations. My adeptness in cash handling and team collaboration contributed to a more efficient, welcoming atmosphere, underscoring my ability to significantly improve service delivery and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Waitress

IHOP
09.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Aided management in the training of new employees

Education

Bachelor of Science - Economics

University of California - Los Angeles
Los Angeles, CA
06.2025

Skills

  • Customer Service
  • Cash Handling
  • Strong multitasking
  • Team Collaboration
  • Product Knowledge

Languages

Spanish
Native or Bilingual

Timeline

Waitress

IHOP
09.2022 - Current

Bachelor of Science - Economics

University of California - Los Angeles

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Claudia Ramos