CLAUDIA RAMOS
Washington,DC
Summary
Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
10
10
years of professional experience
Work History
Prep Cook
Wegmans Food Markets, Inc
04.2022 - 08.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Head Administrator
Veterinary Clinic Pet Stop (Brazil)
03.2014 - 10.2018
- Directed cross-functional teams to achieve company-wide objectives efficiently while maintaining high levels of employee satisfaction.
- Implemented cost-saving measures, resulting in a significant reduction in annual operating expenses.
- Led process improvement initiatives that resulted in increased productivity and streamlined workflows across various departments.
- Reduced expenses for the organization by renegotiating contracts with vendors and suppliers.
- Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.
- Streamlined administrative processes by implementing efficient filing and record-keeping systems.
- Maintained internal accuracy and transparency controls in accounting and bookkeeping.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Front Desk Agent
Anglo American Cultural Center (Brazil)
01.2013 - 03.2014
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
- Maintained accurate records of guest reservations, payments, and room assignments to ensure smooth transitions during shifts.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office bookkeeping with insurance billing and patient payments.
Education
MBA - Specialization Program in Coaching And Leadership
Faculty of Tech, Science, And Education (Brazil)
Pirassununga, BR12.2019
Bachelor of Arts - Language And Literature With A Teaching Certificat
Faculty of Philosophy, Science And Letters of
Pirassununga, BR12.2004
Skills
- Attention to Detail
- Cleaning and organization
- Customer Service
- Safe Food Handling
- Highly motivated
- Dependable and reliable
- Active listener
- Staff Development
- Business process improvement
- Accounting Principles
Hobbies
•Hiking
•Cooking
•Handcraft
•Gardening
•Recycling
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Prep Cook
Wegmans Food Markets, Inc
04.2022 - 08.2022
Head Administrator
Veterinary Clinic Pet Stop (Brazil)
03.2014 - 10.2018
Front Desk Agent
Anglo American Cultural Center (Brazil)
01.2013 - 03.2014
MBA - Specialization Program in Coaching And Leadership
Faculty of Tech, Science, And Education (Brazil)
Bachelor of Arts - Language And Literature With A Teaching Certificat
Faculty of Philosophy, Science And Letters of
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