Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Claudia Randall

Broken Arrow

Summary

Dynamic and results-driven professional with extensive experience at Lowes Home Improvement Stores, excelling in operations management and customer service. Proven track record in training staff and optimizing inventory processes, enhancing team performance and ensuring workplace safety. Strong problem-solving abilities and effective communication skills contribute to achieving operational excellence.

Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Backend Department Supervisor

Lowes Home Improvement Stores
02.2017 - Current
  • Assisted in training new staff on operational procedures and safety protocols.
  • Supported daily departmental activities, ensuring efficient workflow and task completion.
  • Maintained accurate inventory records using management software and systems.
  • Handled customer inquiries, providing information and resolving issues promptly.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Maintained clean, organized workspaces for optimal functionality and employee safety.

Assistant Store Manager

Hanesbrands Inc.
10.2006 - 01.2017
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, enhancing team performance and customer service skills.
  • Implemented merchandising strategies to optimize product display and increase sales visibility.
  • Analyzed inventory levels, reducing stock discrepancies through effective management practices.
  • Developed staff schedules to ensure optimal coverage during peak hours and events.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Education

Mariner High School
Cape Coral, FL

No Degree - File Clerk

High Tech North Vocational School
Cape Coral, FL
06-1999

Skills

  • Customer service
  • Problem resolution
  • Workplace safety
  • Problem-solving
  • Time management
  • Interactive communication skills
  • Operations
  • Operations management
  • Rules and regulations
  • Verbal and written communication
  • Inventory management

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Certification

  • Certified Forklift Driver, Lowe's Home Improvement

Timeline

Backend Department Supervisor

Lowes Home Improvement Stores
02.2017 - Current

Assistant Store Manager

Hanesbrands Inc.
10.2006 - 01.2017

Mariner High School

No Degree - File Clerk

High Tech North Vocational School

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Claudia Randall