Claudia Raver
Belpre,OH
Summary
Dynamic individual with years of experience providing exceptional patient care in acute and long-term care settings. Adept at responding to patient needs, compiling patient data, and ensuring compliance with all healthcare regulations. Committed to providing high-quality service to patients and their families, while creating a safe and secure environment. Proven track record of success in establishing positive relationships with patients, managing crises, and providing comprehensive patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Westbrook Health Services
2021.12 - Current
- Demonstrated ability to provide compassionate, patient-centered care and support to individuals with mental health and substance use disorders.
- Developed strong interpersonal skills while interacting with clients in a respectful and professional manner.
- Adhered to all HIPAA regulations regarding confidentiality and privacy when handling sensitive information about clients' medical histories or diagnoses.
- Provided psychoeducation on topics such as stress management, anger management, coping skills building.
- Utilized de-escalation techniques to safely manage difficult or aggressive behaviors from clients.
- Assisted in the development of therapeutic strategies that promote positive behavior change among clients.
- Provided crisis intervention services to clients experiencing behavioral health crises.
Environmental Services Technician
Marietta Memorial Hospital
2021.05 - 2021.12
- Performed detailed cleaning of operating rooms and patient care areas, including scrubbing walls, floors, ceilings, and fixtures with disinfectants.
- Provided assistance with waste disposal management activities such as sorting items into appropriate recycling bins or arranging for pickup by approved vendors.
- Demonstrated proficiency in the use of floor-cleaning machines and other equipment to clean carpets, rugs, upholstered furniture, and hard surfaces.
- Responded quickly to emergency situations such as floods or fires by taking appropriate action.
- Disinfected bathrooms using established procedures to ensure compliance with applicable regulations.
Sales Associate
Kohl's
2020.10 - 2021.05
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Organized merchandise displays to promote higher levels of customer engagement.
Store Associate
McHappy's Bakery
2020.05 - 2020.10
- Greeted customers and answered questions, assisting with needs and finding items.
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
- Built relationships with customers through friendly conversations about products or services offered at the store.
- Performed general store maintenance for clean store appearance.
- Labeled, tagged, and sorted merchandise for sale.
- Processed cash and credit payments with accurate cash-handling.
Education
High School Diploma -
Belpre High School
Belpre, OHLiberal Arts And General Studies
Washington State College of Ohio
Marietta, OHPsychology And Social Sciences
Ohio University
Athens, OHSkills
- Conflict Resolution
- Crisis handling
- Mental Health Support
- Records Management
- Care Coordination
- HIPAA Requirements
- Effective Communication
- Relationship Building
- Adaptability
- Organizational Skills
Certification
First Aid
CPR
Timeline
Behavioral Health Technician
Westbrook Health Services
2021.12 - Current
Environmental Services Technician
Marietta Memorial Hospital
2021.05 - 2021.12
Sales Associate
Kohl's
2020.10 - 2021.05
Store Associate
McHappy's Bakery
2020.05 - 2020.10
High School Diploma -
Belpre High School
Liberal Arts And General Studies
Washington State College of Ohio
Psychology And Social Sciences
Ohio University
First Aid
CPR
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