Claudia Rocha
Chicago,IL
Summary
Dedicated and oriented team player with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
15
15
years of professional experience
Work History
Personal Assistant
Department of Rehab and Disability Services
01.2017 - Current
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Ran errands for patients, did shopping, and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
Home Care Aide
Xilin Association
01.2016 - Current
- Provide companionship to client, fostering positive relationships and emotional wellbeing.
- Assist client with daily living activities, promoting independence and quality of life.
- Perform light housekeeping tasks as needed, creating a clean and comfortable environment for client to thrive in.
- Assist client with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cook meals for client to promote better nutrition.
- Run errands for client, do shopping, and pick up other necessities.
Receptionist
Alivio Medical Center
01.2010 - 09.2015
- Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patients records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give clients positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Diploma - Medical Assistant
Illinois School of Health Careers - Chicago
Chicago, IL05.2010
High School Diploma -
Benito Juarez Community Academy High School
Chicago06.1994
Diploma - Medical Assistant
Illinois School of Health Careers - Chicago
Chicago, IL05.2010
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
Timeline
Personal Assistant
Department of Rehab and Disability Services
01.2017 - Current
Home Care Aide
Xilin Association
01.2016 - Current
Receptionist
Alivio Medical Center
01.2010 - 09.2015
Diploma - Medical Assistant
Illinois School of Health Careers - Chicago
High School Diploma -
Benito Juarez Community Academy High School
Diploma - Medical Assistant
Illinois School of Health Careers - Chicago
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