Claudia Rodriguez
Las Vegas,NV
Summary
Dynamic and results-oriented professional with a proven track record in staffing and leadership roles. currently serving as Associate Director/Staffing Consultant. Proven ability to manage teams, oversee budgets, and drive sales through strategic analysis. Strong expertise in identifying and cultivating networks to meet client needs effectively.
Overview
8
8
years of professional experience
Work History
Associate Director
Barton Associates
2024.01 - Current
- Promoted to Associate Director, overseeing a significant increase in annual budget to drive company revenue.
- Manage a diverse team of 30+ Staffing Consultants, which includes 1 Team Manager and 6 Group Managers, ensuring alignment with organizational goals.
- Reviewed on a monthly and quarterly basis for my own individual sales and Team performance to optimize productivity and meet targets.
- Direct office administration functions to maintain efficient operations and support team productivity.
- Maintain personal sales responsibilities as a Staffing Consultant, consistently achieving performance objectives and contributing to overall team success.
Team Manager
Barton Associates
2023.01 - 2023.12
- Elevated to Team Manager role, overseeing a substantial annual budget to drive company revenue, achieving 99% of budget in 2023.
- Lead a team of 15+ Staffing Consultants and 3+ Group Managers, fostering a collaborative environment to meet and exceed organizational objectives.
- Conduct monthly and quarterly reviews of Individual and Team sales performance to drive continuous improvement and ensure alignment with strategic goals.
- Manage office administration duties to streamline operations and support team effectiveness.
- Maintain personal sales responsibilities as a Staffing Consultant, consistently achieving targets and contributing to team success.
Group Manager
Barton Associates
2020.07 - 2022.12
- Promoted to Group Manager, tasked with spearheading the professional growth and development of team members. Successfully expanded initial team of 4 to 10 through effective mentoring and leadership.
- Conduct monthly and quarterly reviews of Individual and Team sales performance, implementing strategies to enhance productivity and achieve sales targets.
- Maintain personal sales responsibilities as a Staffing Consultant, consistently delivering exceptional results and contributing to overall team success.
Staffing Consultant
Barton Associates
2019.10 - 2020.06
- Identified, qualified, and developed a portfolio of high-quality healthcare providers to meet nationwide client needs for coverage gaps.
- Cultivated strong relationships with providers and clients to foster repeat business and client satisfaction.
- Managed assignments throughout the full contract term to ensure seamless service delivery.
- Achieved sales goals and milestones set by the company, demonstrating consistent performance.
Assistant Manager
Dollar Loan Center
2019.01 - 2019.10
Loan Processor
Dollar Loan Center
2017.06 - 2018.12
- Processed signature and title loans both in-store, online, and via phone, ensuring efficient and accurate completion.
- Proactively promoted loan products to incoming callers and walk-in customers, highlighting competitive advantages and benefits over leading competitors.
- Educated customers on loan procedures and contract terms, ensuring thorough understanding and addressing all inquiries promptly.
- Proficient in interpreting credit reports and identifying potential risks, utilizing tools such as Black Book, MLA, Pacer, Teletrack, Clarity, Trans Union, Accurint, and SDN List.
- Made informed loan decisions in accordance with company policies, approving or denying applications as appropriate.
- Detected and prevented fraud by identifying counterfeit currency, fraudulent paperwork, and suspicious documents.
- Successfully managed collections on past-due accounts, negotiating suitable arrangements that met both customer needs and company policies.
- Conducted regular reviews of customer accounts to identify and rectify data entry errors and ensure accurate loan decisions.
- Experienced in handling various payment methods including cash, debit/credit cards, money orders, cashier's checks, personal checks, and ACH transactions.
- Managed weekly deposits for loan disbursements and payments, ensuring accurate financial record-keeping.
Sales Associate
Macy's
2016.10 - 2017.05
- Provided attentive customer service during checkout, ensuring a positive shopping experience.
- Processed and deposited payments for Macy's credit card holders, maintaining accuracy and confidentiality.
- Managed cash deposits at the register, adhering to cash handling procedures and maintaining register accountability.
- Promoted Macy's credit card benefits to customers, successfully opening new accounts and enhancing customer loyalty.
- Achieved sales exceeding $25,000 through effective promotion and individual sales efforts during store liquidation of fixtures, mannequins, and furniture.
Education
High School Diploma -
Broadmoor High School
Baton Rouge, LA06.2016
Skills
- Strategic leadership
- Coaching and Mentoring
- Budget Management
- Hiring and Training
- Analytical Thinking
- Database Management
- Negotiation
- Relationship Building
- Professional Networking
- Coachable
Hobbies
I enjoy salsa dancing, cooking, painting, reading, and nurturing my plants.
Languages
Spanish
Native or Bilingual
Timeline
Associate Director
Barton Associates
2024.01 - Current
Team Manager
Barton Associates
2023.01 - 2023.12
Group Manager
Barton Associates
2020.07 - 2022.12
Staffing Consultant
Barton Associates
2019.10 - 2020.06
Assistant Manager
Dollar Loan Center
2019.01 - 2019.10
Loan Processor
Dollar Loan Center
2017.06 - 2018.12
Sales Associate
Macy's
2016.10 - 2017.05
High School Diploma -
Broadmoor High School
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