Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Intern

Claudia Rodriguez

Renton

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in package handling and customer service. Proven ability to optimize workflow and enhance operational efficiency while maintaining safety standards. Strong multitasking skills and a commitment to workplace cleanliness contribute to a productive environment. Recognized for fostering positive client relationships and improving team collaboration.

Qualified [Desired Position] with strong background in dock operations, ensuring efficient loading and unloading of goods. Proven track record of maintaining organized workspaces and adhering to safety protocols. Demonstrated ability to operate various types of machinery and collaborate effectively with team members.

Professional in logistics and warehouse management, prepared to contribute to seamless dock operations. Known for maintaining high standards and efficiently managing flow of goods. Committed to team collaboration and adaptable to changing demands. Skilled in forklift operation, inventory management, and problem-solving.

Overview

29
29
years of professional experience

Work History

Ship Dock Associate

Amazon
10.2021 - 02.2025
  • Used correct handling procedures to minimize risk of damage to items.
  • Resolved customer concerns regarding shipping delays or damages in a professional manner while maintaining positive relationships with clients.
  • Kept [Type] dock operations moving smoothly to maintain deadlines.
  • Improved communication between dock associates, drivers, and warehouse staff for smoother operations.
  • Optimized workflow on the dock floor by assigning tasks based on individual skill sets and availability.
  • Loaded complex freight into trailers according to tight schedules.
  • Contributed to a clean work environment by maintaining the cleanliness of the dock area during shifts.
  • Increased productivity with efficient scheduling, delegating tasks to appropriate team members.
  • Maintained safety standards by conducting regular inspections of dock equipment and facilities.

Rural Mail Carrier Associate

United States Post Office
04.2005 - 02.2021
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
  • Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Sorted mail according to order of address appearance for easy access in field.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
  • Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
  • Assisted new hires in acclimating to job responsibilities, providing guidance and support to ensure seamless onboarding processes.

Sever

Wyndham Hotel
05.1996 - 06.2005
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

GED -

Coachella High
Thermal, CA
05-1991

Skills

  • Customer service and assistance
  • Package handling
  • Warehouse safety
  • Loading and unloading
  • Shipping and receiving procedures
  • Workplace cleanliness
  • Heavy equipment
  • Order picking
  • Shipping and receiving
  • Heavy lifting
  • Safety practices
  • Safety procedures
  • Pallet jack operation

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Ship Dock Associate

Amazon
10.2021 - 02.2025

Rural Mail Carrier Associate

United States Post Office
04.2005 - 02.2021

Sever

Wyndham Hotel
05.1996 - 06.2005

GED -

Coachella High

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Claudia Rodriguez