Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Rosales

Sparks ,NV

Summary

Proven problem-solver and bilingual communicator, adept in teamwork and collaboration, with a track record of enhancing operations at Hobbico. Excelled in roles requiring responsibility and a positive attitude, significantly improving project outcomes and customer satisfaction. Demonstrated expertise in customer service and technical skills through successful project completions and efficient issue resolution.

At Hobbico, my title was WIP clerk/Returns clerk but I also helped in the following departments, packing, picking, material handler, receiving, shipping, space allocation, and office. I worked at Hobbico for over 10 years until Hobbico shut down in January of 2018.

Overview

11
11
years of professional experience

Work History

WIP (work in Progress)

Hobbico
07.2009 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Completed projects on R/C cars, airplane and drones that needed additional items, or needed to be tested.
  • Communicated with technicians on how to proceed with issues and repairs.
  • Conducted inspections of new items.

Office Assistant

Hobbico
07.2009 - 01.2018
  • Helped with new hires.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Delivered outstanding customer support.

Returned Clerk

Hobbico
07.2007 - 01.2018
  • Handled customer refund transactions promptly.
  • Conducted thorough product inspections before approving credit.
  • Resolve customers inquiries via phone or email.
  • Maintained consistent communication with dissatisfied customers.
  • Returned items back to stock .

Education

Real Estate License -

Avalon Real Estate
Reno, NV
2007

High School Diploma -

McQueen High School
Reno, NV
06.2005

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Reliable
  • Bilingual (English/Spanish)
  • Responsible

Timeline

WIP (work in Progress)

Hobbico
07.2009 - 01.2018

Office Assistant

Hobbico
07.2009 - 01.2018

Returned Clerk

Hobbico
07.2007 - 01.2018

Real Estate License -

Avalon Real Estate

High School Diploma -

McQueen High School
Claudia Rosales