Summary
Overview
Work History
Education
Skills
Languages
Timeline
Certification
Vision
Tools and Courses
Generic
CLAUDIA  SALMORAN GOMEZ

CLAUDIA SALMORAN GOMEZ

IT Project Manager

Summary

Experienced IT Project Manager with over 10 years of experience in the IT industry. Skilled in managing and executing critical digital and computer forensics projects for local and international clients. In-depth knowledge of Waterfall and Agile methodologies. Google Project Management Certification. Enrolled in Scrum Master Certification (CSM).

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Agile Project Manager

Interapt
11.2021 - 01.2023

• Led two agile IT projects worth over 1 million USD. Developed and maintained project plans for new products, monitored capacity, cost, and identified key issues, risks, approaches, and performance metrics.
• Cross-functional team leader and Program Manager. Achieved multiple IT projects related to mobile application solutions, all managed with Azure DevOps, and delivered within budget and timeline.
• Developed and launched effectively two internal initiatives within one year, an onboarding program to train and improve the experience of new employees and the introduction of a productivity tool to redesign and improve resource and budget planning.
• Successfully managed two internal critical company projects related to website redesign and strengthening cybersecurity processes.
• Led and conducted Scrum Master duties and ceremonies. Worked with the Scrum Team on backlog prioritization and grooming of epics.

Responsible for stakeholder communication, tracking milestones, developing project roadmaps, creating reports, artifacts, prioritizing tasks, and dealing with unexpected changes and roadblocks.

Senior Project Manager

AgileThought
07.2017 - 11.2021
  • Part of the PMO team leading a critical multi-million-dollar Agile technology project for the baking sector related to enterprise web and mobile applications.
  • Managed a development team of six consultants. Responsible for overseeing the day-to-day bank operations, and providing solutions to critical production incidents.
  • Succeeded more than fifteen security and vulnerability assessments to ensure product compliance. On-time completion of 100% of all corrective action plans in 2020 and 2021.
  • Responsible for overseeing the full lifecycle of production incident support.
  • JIRA Administrator duties. Liable for providing project deliverables, monitoring tasks, and KPIs.

Forensic Investigations Senior Consultant

Deloitte
04.2012 - 11.2015
  • Foreign Corrupt Practices Act (FCPA) Project Manager.
  • Managed up to five projects at one time in Mexico and LATAM. Responsible for client communications at technical and business levels to plan and execute forensic procedures.
  • Organizer and host of two Forensics Boot Camps, in order to train and share US forensic practices in Mexico and Latin America.

Quality Assurance Analyst

J.P. Morgan Chase & Co.
08.2010 - 12.2011

• Planned and executed integration and regression testing.
• Documented and maintained QA processes to improve workflow.

IT Project Coordinator and Data Analyst

General Electric - Capital Americas
07.2009 - 07.2010
  • Led a development team and end users to manage communication and requirements.
  • Developed end-user training materials and one performance test.
  • Functional testing, data flow and QA duties.

Education

Bachelor of Science - Business Information Systems

ITESM - Tec De Monterrey
Mexico City
08.2004 - 05.2009

Skills

  • Leadership and teamwork skills
  • Organizational and problem-solving skills
  • Risk management
  • Strong interpersonal communication skills and relationship building
  • Creative, adaptable, and flexible
  • Ability and passion to coach and mentor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Elementary

Timeline

Agile Project Manager

Interapt
11.2021 - 01.2023

Senior Project Manager

AgileThought
07.2017 - 11.2021

Forensic Investigations Senior Consultant

Deloitte
04.2012 - 11.2015

Quality Assurance Analyst

J.P. Morgan Chase & Co.
08.2010 - 12.2011

IT Project Coordinator and Data Analyst

General Electric - Capital Americas
07.2009 - 07.2010

Bachelor of Science - Business Information Systems

ITESM - Tec De Monterrey
08.2004 - 05.2009

Certification

Google Project Management Certificate – 2023 (ID – 74957HKFT93U)

Vision

Enhance project management skills with a focus on people and how they cope with fast changes in organizations. Work well with others to find innovative solutions and help people reach shared goals through empathy, strong motivation, and communication, leading to positive results.

Tools and Courses

Tech Skills:

Software development. MS Azure DevOps, MS Project, Jira, Confluence, Asana, Trello, Google Sheets, ServiceNow.

PM Courses:

CSM – In Progress.

Great Learning Academy: Product Management - 2023.

LinkedIn: Becoming an AI-First Product Leader – 2023,

Scrum: The Basics, Transitioning from Waterfall to Agile PM- 2018

Agile Project Management Foundations - 2017

CLAUDIA SALMORAN GOMEZIT Project Manager