Claudia Sanchez
Daly City,California
Summary
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Embassador Handbags Department
Macy's
Daly City, CA
11.2025 - Current
- Cultivated strong customer relationships to enhance brand loyalty and drive repeat business.
- Executed promotional events and product launches to boost store visibility and engagement.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
Associate Cashier
Burlington Coat Factory – Serramonte Center
Daly City
10.2024 - 10.2025
- Deliver excellent customer service with a positive, professional attitude.
- Accurately and efficiently ring on register.
- Process layaways, returns, and exchanges.
- Perform other tasks as assigned by the manager from time to time.
Accountant
Lubricentro Colon
Managua, Nicaragua
02.2010 - 03.2024
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Trained new employees in accounting principles and company procedures.
- Inventory entries and exits.
Administrative Assistant
Lubricentro Colón
Managua, Nicaragua
02.2010 - 03.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks daily.
Education
Certificate - Accounting
University of Central America UCA
Managua, NicaraguaCertificate - English as a Second Language (ESL)
Jefferson Adult School
Daly City, CA05-2025
Bachelor of Science - Accounting
University of Central America UCA
Managua, NicaraguaHigh School Diploma - undefined
Teresiano School
Managua, Nicaragua12-2001
Skills
- Accounting and bookkeeping
- Accounts Payable and Receivable
- Organizational skills and attention to detail
- Office Administration
- Administrative Support
- Cashier
- Inventory control
- Customer Service
- Microsoft Office
- Attention to Detail
- Team Collaboration
- Customer engagement
- Product knowledge
- Customer education
- Customer service
- Multitasking
Accomplishments
- Supervised team of 8 staff members.
- Training - Responsible for training all new employees to ensure the continued quality of customer service.
- Assisted management with the training of new staff members.
Affiliations
- Rotaract Club in Nicaragua
- Rotary Club in Nicaragua
LANGUAGES
Spanish: Native or Bilingual
Native or Bilingual
English: Professional Working
Native or Bilingual
Timeline
Embassador Handbags Department
Macy's
11.2025 - Current
Associate Cashier
Burlington Coat Factory – Serramonte Center
10.2024 - 10.2025
Accountant
Lubricentro Colon
02.2010 - 03.2024
Administrative Assistant
Lubricentro Colón
02.2010 - 03.2024
High School Diploma - undefined
Teresiano School
Certificate - English as a Second Language (ESL)
Jefferson Adult School
Certificate - Accounting
University of Central America UCA
Bachelor of Science - Accounting
University of Central America UCA
ADDITIONAL INFORMATION
I am a person willing to learn quickly, honest and responsible for the work I must do, always open to advice to improve professionally and personally.