Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Santillan-Lopez

Spring

Summary

Proven professional with extensive experience in housekeeping and customer service, notably as a House Cleaner and Uber Driver. Excelled in maintaining high cleanliness standards and building strong client relationships, achieving high customer ratings. Skilled in cleaning, sanitization, and effective communication. Demonstrated ability to exceed employer expectations, ensuring safety and satisfaction.

Detailed House Cleaner with Number years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment.

Developed exceptional time-management and organizational skills in fast-paced, client-focused environment. Demonstrates expertise in maintaining cleanliness, attention to detail, and ensuring high standard of service. Looking to transition into new field, utilizing strong multitasking abilities and dedication to quality.

Overview

2025
2025
years of professional experience

Work History

House Cleaner

Self Employed
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Uber Driver

Uber
11.2023 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Adhered to all safety regulations and traffic laws while driving.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
  • Followed designated routes and schedules while operating vehicles.
  • Assisted elderly and disabled passengers entering and exiting vehicle.

Education

Certificate Of Achievement - Cleaning

Martha's Way Residential Housekeeping Training Pro
Houston, TX
04.2023

Certificate Of Completion - Community Health Workers Initiative

University of Houston
Houston, TX
12.2022

GED Equivalent Diploma. -

Colegio Independencia
Aguascalientes, Mexico.
07.2005

Skills

  • Housekeeping
  • Customer service
  • Cleaning and sanitization
  • Bathroom sanitation
  • Customer-oriented
  • Teamwork
  • Safe cleaning with chemicals
  • Carpet vacuuming
  • Laundry cleaning
  • Polishing surfaces

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Uber Driver

Uber
11.2023 - Current

House Cleaner

Self Employed

Certificate Of Achievement - Cleaning

Martha's Way Residential Housekeeping Training Pro

Certificate Of Completion - Community Health Workers Initiative

University of Houston

GED Equivalent Diploma. -

Colegio Independencia
Claudia Santillan-Lopez