Claudia Servin

Administrative Assistant

AT&T

San Diego, CA

04.2004 - 10.2023

Answered calls from employees throughout the day.
Assisted with vacations, schedules, attendance, and payroll.
Ensured all training was delivered and completed.
Monitored employees all day to make sure they were ready to take calls and assist customers.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Organized files, developed spreadsheets, faxed reports, and scanned documents.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Coordinated company records and resources to assist team members with special projects.
Answered multi-line telephone system and routed calls to appropriate personnel.
Created reports and other types of documentation, which often contained sensitive and confidential data.
Performed office automation duties using email, desktop publishing and spreadsheets.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Operated photocopiers and scanners, facsimile machines and personal computers.
Troubleshot office equipment, computer hardware, and software issues.
Answered emails to schedule appointments, answer questions, and document information.
Compiled human resources information and swag bags for new personnel.
Created reports and other types of documentation, which often contained sensitive and confidential data.
Processed incoming mail and packages and placed envelopes in bins for employees.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Maintained accurate department and customer records.
Prepared and prioritized calendars and correspondence.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Performed office automation duties using email, desktop publishing and spreadsheets.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Operated photocopiers and scanners, facsimile machines and personal computers.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Organized both physical and digital files and updated reports to coordinate project materials.
Coordinated appointments, meetings and conferences.
Tracked and submitted employee timesheets to prepare for payroll processing.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Performed data entry and recordkeeping tasks to track company correspondence and updates.
Delivered messages and ran errands.