Claudia Short
Frederick,MD
Summary
To obtain a position where I can enhance my wellbeing of working with others through communication and develop professional skills. Where I can gain knowledge from the work force and that will enable me to put forth great effort. And where it will help me reach self- actualization and be motivated to succeed in the work force.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Shady Grove Dermatology LLC
04.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained patients medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Medical Biller
Shady Grove Dermatology LLC
10.2021 - 08.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Monitored outstanding invoices and performed collections duties.
Server
Uncle Julio’s Bethesda
12.2016
- Prepare tables with special attention to sanitation and order, Attend to customers upon entrance, Present menus and help customers select food/beverages, Take/serve orders and answer questions or make recommendations for other products, Collaborate with other restaurant servers and kitchen/bar staff, Issue bills and accept payment, Promote dedication from customers
Server
Senor Tequilas
12.2015 - 10.2016
- Prepare tables with special attention to sanitation and order, Attend to customers upon entrance, Present menus and help customers select food/beverages, Take/serve orders and answer questions or make recommendations for other products, Collaborate with other restaurant servers and kitchen/bar staff, Issue bills and accept payment, Promote dedication from customers
Medical Assistant
Capital Rehabilitation Services LLC
03.2016 - 07.2016
- Using computer applications, Answering telephones, Greeting patients, Updating and filing patients medical records, Scheduling appointments
Education
MedTech Institute
Silver Spring, MDSeneca Valley High School
Germantown, MDNo Degree - Medical Insurance Billing
Frederick Community College
Frederick, MD09.2021
Skills
- Bilingual; Spanish and English fluently
- A high level proficiency in computer operations with extensive knowledge of Microsoft Word, Microsoft Power Point and Microsoft Outlook
- Exceptional listener, and communicator, who effectively conveys information verbally and in writing Team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects Confident, hard-working employee who is committed to achieving excellence Energetic performer consistently cited for great passion for work, and upbeat, positive attitude Innate capacity to interact with people
- Medical Terminology
References
Reference available upon request
Languages
Spanish
Native or Bilingual
Timeline
Medical Biller
Shady Grove Dermatology LLC
10.2021 - 08.2023
Medical Assistant
Shady Grove Dermatology LLC
04.2019 - Current
Server
Uncle Julio’s Bethesda
12.2016
Medical Assistant
Capital Rehabilitation Services LLC
03.2016 - 07.2016
Server
Senor Tequilas
12.2015 - 10.2016
MedTech Institute
Seneca Valley High School
No Degree - Medical Insurance Billing
Frederick Community College
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