Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Simone Findlay

Miramar,FL

Summary

Experienced Clinical Partner dedicated to delivering high-quality patient care. Skilled in providing excellent care in diverse healthcare settings as a Certified Nursing Assistant/Lab Technician. Deep understanding of patient needs and importance of maintaining a compassionate approach. Committed to making a positive impact on the lives of those served.

Overview

9
9
years of professional experience

Work History

Phlebotomist

Quest Diagnostics
12.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Lab Technician

Centurion of Florida Correctional system
07.2019 - Current
  • Perform clinical testing and specimen analysis using approved laboratory procedures and instrumentation
  • Conduct detailed chemical analysis of body fluids, including blood and urine to identify the presence of normal and abnormal components
  • Maintain accurate records of findings by recording data from analysis of medical tests and clinical results
  • Serves as a liaison between department personnel, medical providers, clinical supervisors, and UC Operations Manager

Lab Technician

Jackson Hospital
04.2023 - 06.2024
  • Responsible for receiving and preparing specimens for routine and stat analysis
  • Report all lab work in a timely manner to hospital staff and physicians
  • Perform various quality control procedures to maintain compliance with internal and external regulations
  • Perform routine maintenance as required by laboratory procedures

Dialysis Technician

Physician Dialysis System
11.2020 - 02.2023
  • Obtain pre and post treatment vitals, weight and vascular access assessment
  • Set up, operate and perform safety checks of hemodialysis equipment
  • Managed and recorded ingestion levels and productivity of patients
  • Implemented treatment and activities to assess and improve patient outcomes
  • Ensured areas were clean hygienic and ready with functional hemodialysis equipment

Clinical Partner ll

Baptist Hospital of Miami
06.2017 - 06.2019
  • Patient care monitoring vital signs and glucose
  • Assist the nurse with tasks as needed
  • Assist patients with personal hygiene
  • Maintain clean work environment
  • Accurate, consistent charting

PCA/CNA

Palmetto General Hospital
10.2015 - 06.2017
  • Company Overview: Miami
  • Collected patient data, including vitals, input/output and other delegated measurements
  • Assisted with all basic patient care activities
  • EKG specimen collection
  • Aid in transporting patients to other departments and operations unit within the hospital for diagnostic testing
  • Thoroughly documented objective data and routine aspects of patient care, submitting reports to nursing staff and doctor through documentation notes
  • Miami

Education

Certification - Medical Assistance

Everest Institute
Miami, FL
01.2009

Skills

  • Interpersonal skills
  • Organization skills
  • Laboratory terminology
  • Documentation practices
  • Laboratory practices
  • Biosafety Level 2
  • Project management
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

Timeline

Phlebotomist

Quest Diagnostics
12.2024 - Current

Lab Technician

Jackson Hospital
04.2023 - 06.2024

Dialysis Technician

Physician Dialysis System
11.2020 - 02.2023

Lab Technician

Centurion of Florida Correctional system
07.2019 - Current

Clinical Partner ll

Baptist Hospital of Miami
06.2017 - 06.2019

PCA/CNA

Palmetto General Hospital
10.2015 - 06.2017

Certification - Medical Assistance

Everest Institute
Claudia Simone Findlay