Summary
Quote
Overview
Work History
Education
Skills
Languages
Certification
Timeline
BusinessAnalyst
Claudia Sittmann

Claudia Sittmann

7X Salesforce Certified Consultant
Saint Louis,MO

Summary

A team player with a strong desire for continuous growth & education. Diverse professional background with a unique combination of both technical Salesforce (configuration & custom development) skills as well as functional, Salesforce project management & solution owner abilities. Has had the opportunity to implement solutions across a wide variety of Salesforce products, including: CPQ, Sales & Service Cloud, Experience Cloud, and the design & delivery of one of Slalom's very first CG Cloud implementations.

Quote

“We should not judge people by their peak of excellence; but by the distance they have traveled from the point where they started.”
-Henry Ward Beecher

Overview

4
4
years of professional experience
7
7

Salesforce Certifications

3
3

Languages Spoken

Work History

Salesforce Consultant

Slalom
10.2019 - Current
  • Part of several high-profile successful client delivery programs, where I was able to thrive in fast-paced and turbulent environments
  • Facilitated business requirements through working sessions & working relationships with business stakeholders
  • Built a solid rapport and trust with client core team as well as business stakeholders through continuous communication & engagement. These client stakeholder relationships & trust led to additional work being acquired on several occasions
  • Provided detailed project status updates to stakeholders and Executive Leadership.
  • Proven ability to learn quickly & learn in parallel to delivery: delivered Slalom's first CG Cloud implementation
  • Managed JIRA backlog including User Story creation, acceptance criteria writing & dev team productivity reports & analytics

Associate Java Developer

AAA Auto Club Group
05.2019 - 10.2019
  • Reviewed code and debugged errors to improve performance.
  • Wrote, modified and maintained software documentation and specifications.
  • Collaborated in team-based, Agile environment to accomplish objectives by deadlines.
  • Investigated issues and defects to determine problem root cause and formulate corrective action recommendations.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.

Foreign Language Teacher

Mehlville School District
Mehlville, MO, MO
2015 - 2019
  • Determined learning needs and styles of students to target lesson plans.
  • Prepared course materials such as syllabi, homework assignments, and handouts.
  • Developed course curriculum, lesson plans and supplemental materials to support student success.
  • Tailored classes to students' learning styles by designing engaging and informative activities specific to needs.
  • Utilized various teaching methods, including technology and other interactive activities to enhance language input & promote acquisition.
  • Evaluated and graded 150-200 students' class work, assignments and papers each semester.

Education

Master of Arts - Foreign Languages Education

Webster University
St Louis, MO
01.2014

Bachelor of Arts - Spanish Language & Literature

University of Missouri - St Louis
St Louis, MO
05.2009

Full-Stack Java Developer Certification -

Claim Academy
Saint Louis MO
2018.12 - 2019.05

Skills

  • Salesforce Administration & Metadata Enhancements
  • Salesforce Automation
  • Elicitation of Functional and Business Requirements
  • Product Design & Development
  • Product Process Improvement
  • Multi-Workstream Project Management
  • Process & System Mapping
  • Sprint Planning
  • Backlog Owner/Refinement (Atlassian JIRA, Azure DevOps, etc)
  • Translating Technical Details into Business terms

Languages

English
Native or Bilingual
Spanish
Professional Working
German
Professional Working

Certification

  • Certified Salesforce Associate
  • Certified Salesforce Business Analyst
  • Certified Salesforce Administrator
  • Certified Salesforce Advanced Administrator
  • Certified Salesforce App Builder
  • Certified Salesforce Service Cloud Consultant
  • Certified Salesforce Platform Developer 1

Timeline

Salesforce Consultant

Slalom
10.2019 - Current

Associate Java Developer

AAA Auto Club Group
05.2019 - 10.2019

Full-Stack Java Developer Certification -

Claim Academy
2018.12 - 2019.05

Foreign Language Teacher

Mehlville School District
2015 - 2019
  • Certified Salesforce Administrator
  • Certified Salesforce Advanced Administrator
  • Certified Salesforce App Builder
  • Certified Salesforce Platform Develop 1
  • Certified Salesforce Sales Cloud Consultant
  • SAFe 5.0 Advanced Scrum Master

Master of Arts - Foreign Languages Education

Webster University

Bachelor of Arts - Spanish Language & Literature

University of Missouri - St Louis
Claudia Sittmann7X Salesforce Certified Consultant