Claudia Slaski
North Palm Beach,FL
Summary
Knowledgeable Compliance Analyst skilled in developing and implementing tracking and training programs to promote Affiliate Marketing compliance. Highly ethical and focused team player with productive, diligent approach. Bringing 8 years of experience in compliance and auditing.
Overview
6
6
years of professional experience
Work History
Compliance Analyst
Microsoft
1 2017 - 7 2017
- Executed client support role including gathering data, pulling reports, analyzing data, reviewing processing contracts and submitting new project requests.
- Updated CRM spreadsheets with the latest data.
- Maintained accountability for meeting client compliance policies and meeting SLA deadlines, resolved problems and complaints according to established guidelines.
- Gathered data and built financial models around key metrics.
- Established key procedures for teams preparing documentation, models, and presentations.
- Reviewed financial to ensure completion, accuracy and policies being followed, data handled according to data classification standards
- Accessed and organized data submitted by clients, audit data integrity, work with internal and external teams to drive processes and provide support.
- Processed exchange and foreign currency.
- Trained and directed 2 new hires during department orientations.
- Collaborated with the compliance department to eliminate procedural errors and margin breaks.
Medical Office Specialist
Silva Medical Centre
4 2014 - 12 2016
- Facilitated daily administrative functions, customer service and patient scheduling.
- Operated multiple phone lines and documented and conveyed messages.
- Provided record retrieval assistance to various medical departments.
- Ensured completeness and accuracy of all patient records and related documentation.
- Reviewed appointment schedules and provided reminders to patients as needed.
Marketing Compliance & Data Operations Manager
Salesforce
02.2023 - 07.2023
- Adhered to confidentiality requirements and laws to disseminate information only to authorized individuals.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Enabled Marketers on policy adherence and process, and supported marketers joining the organization from Salesforce acquired companies.
- Quickly digested and develop a working knowledge of existing compliance policies and enablement resources.
- Worked and communicated collaboratively / cross-functionally with multiple teams located in different geographies, offered strategic perspective and sound business judgment, and being agile and quickly adapt to changing priorities
Compliance Manager
GiddyUp
08.2017 - 03.2023
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Continually maintained major search engines to confirm brand protection.
- Interacted daily with the head of department, affiliate management team and IT team, ensured appropriate enforcement in place to meet business goals.
- Conducted all known potential compliance violations to the appropriate marketing partner and internal department to bring issues to resolution.
- Analyzed all email creative and subject line promoted by email marketer ensured only approved material is promoted.
- Managed list suppression software, confirmed marketer adhered to Can Spam compliance.
- Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
- Terminated contracts/ accounts.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
- Warned violators of infractions or penalties.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Oversaw and monitored violation tracking system for accuracy, reducing branded terms issues.
Education
Associates of Arts Degree - Business
Broward College
Fort Lauderdale, FL12.2014
Skills
- Self-starter with ability to multi-task
- Excellent overall management/problem solving skills
- Exceptionally professional and organized
- Good communicator, conflict resolution
- Staff supervision and training
- Strong personal ethics, integrity
- Multilingual - English, Spanish, Portuguese
- Microsoft Office Suite, Outlook, Excel, PowerPoint, Word, Tableu, Slack, CRM, Mondaycom, Guru, Everflow, Google teams, Optizmo, LashBack, The Search Monitor
- Compliance understanding
- Reporting skills
- Investigation tactics
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Marketing Compliance & Data Operations Manager
Salesforce
02.2023 - 07.2023
Compliance Manager
GiddyUp
08.2017 - 03.2023
Compliance Analyst
Microsoft
1 2017 - 7 2017
Medical Office Specialist
Silva Medical Centre
4 2014 - 12 2016
Associates of Arts Degree - Business
Broward College
Similar Profiles
Raj Kumar ShanmugarajRaj Kumar Shanmugaraj
Principal Product Manager at MicrosoftPrincipal Product Manager at Microsoft
Cai YangCai Yang
Software Engineer at MicrosoftSoftware Engineer at Microsoft
Aishwarya BadoleAishwarya Badole
AdOps Account Coordinator at MicrosoftAdOps Account Coordinator at Microsoft