Claudia Smith
Elkridge,MD
Summary
Talent acquisition professional dedicated to enhancing organizational success through strategic hiring practices. Proven success in sourcing and selecting candidates who align with company values and goals. Known for fostering collaborative team environments and adapting to dynamic recruitment needs.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Specialist
Itineris Baltimore
Baltimore, MD
10.2023 - Current
- Directed comprehensive talent acquisition efforts across the full lifecycle, focusing on strategic sourcing and candidate screening through diverse channels.
- Spearheaded recruitment efforts for all open positions within the agency.
- Led interview and selection processes while fostering relationships with potential hires and key stakeholders.
- Formulated and implemented long-term talent acquisition strategies to enhance organizational growth.
- Analyzed staffing needs and executed plans to effectively decrease vacancy rates across all programs.
- Orchestrated agency's first internal hiring event to enhance talent acquisition efforts, successfully onboarding over 20 new employees.
- Planned and coordinated internal talent acquisition initiatives and managed participation in external events.
- Pursued innovative approaches to diversify applicant sources by cultivating relationships within the community.
- Oversaw the creation of impactful social media content and collateral to attract top talent aligned with Itineris' values.
- Established robust talent pipelines to address current and future workforce needs.
- Engaged with hiring managers to articulate job requirements and crafted compelling job descriptions that showcase Itineris' unique employer value proposition.
- Streamlined onboarding coordination with internal teams to ensure seamless integration of new hires.
- Achieved successful execution of People & Culture projects by organizing staff appreciation events and managing departmental metrics.
- Enhanced HRIS system functionality.
Senior Talent Acquisition Specialist
The Arc Central Chesapeake Region
Severn, MD
08.2021 - 03.2023
- Acted as lead for local job fairs and professional events related to Direct Support Professional recruitment.
- Implemented brand confidence and retention practices among newly recruited Direct Support Professionals
- Facilitated face to face, in-person interview process to include but not limited to scheduling, conducting interviews, communicating with hiring managers, for a variety of Direct Support Professional positions
- Liaison and coordinated with department heads and hiring managers on Direct Support Professional hiring needs and priorities; aligned priorities to talent acquisition goals and strategies
- Coordinated 2nd interview logistics for hiring managers/hiring committee(s); Scheduled interviews and communicated with applicants.
- Identified vacancy needs and coordinated candidate placement with hiring managers
- Tracked recruitment activities using Smartsheets
- In partnership with Manager of Talent Acquisition, assisted in developing creative talent acquisition strategies to identify active and passive candidates through various recruiting and staffing resources
- Fostered and maintained professional relationships with all internal and external stakeholders.
- Researched talent acquisition best practices, methods, and processes
- Lowered vacancy rate from 30% to 10%
- Supported People & Culture team in employee engagement activities and events.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress
Program Assistant
Catholic Charities
Fort Meade, MD
09.2019 - 12.2021
- Provided guidance and support to homeless and at-risk population by being observant and attentive to both positive and negative behaviors and reporting to supervisor as needed
- Assisted with orientation of new residents
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided direction and crisis intervention to clients at facility on as needed basis
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness
Employee Experience Manager
Ralph Lauren
Hanover, MD
03.2017 - 09.2019
- Prepared and maintained employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
- Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Maintain and update human resources documents, such as organizational charts, employee handbooks and performance evaluation forms
- Perform searches for qualified job candidates, using sources such as computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals
- Scheduled and conducted new employee orientations
Education
Bachelor of Arts - Human Resource Management
University of Maryland - University College
Hyattsville, MDTimeline
Talent Acquisition Specialist
Itineris Baltimore
10.2023 - Current
Senior Talent Acquisition Specialist
The Arc Central Chesapeake Region
08.2021 - 03.2023
Program Assistant
Catholic Charities
09.2019 - 12.2021
Employee Experience Manager
Ralph Lauren
03.2017 - 09.2019
Bachelor of Arts - Human Resource Management
University of Maryland - University College