Claudia Soto
Corona,CA
Summary
. Competent Clerk knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Behavioral Health/ NARC Clerk
San Manuel Indian Health Clinic
04.2021 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve patients.
- Interacted with patients by phone, email, or in-person to provide information.
- Maintained filing system and organized patients documents for easy retrieval of information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
- Monitored and tracked budgets and expenses.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
Cashier
Dollar Tree
08.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
No Degree - Nursing
San Bernardino Valley College
San Bernardino, CA01.2025
High School Diploma -
Centennial High School
Corona, CA06.2013
Skills
- Behavioral health services
- Excel formulas
- Transcribing documents
- Spreadsheet management
- Compiling data
- Data verification
- Data collection and reporting
- Microsoft Office proficiency
- Word processing
- Mail handling
- Multi-line phone systems
- Inter-office communications
- Keyboarding skills
- Database maintenance
- Organization
- Supply ordering
- Report writing
- Expense tracking
- Appointment Scheduling
Timeline
Behavioral Health/ NARC Clerk
San Manuel Indian Health Clinic
04.2021 - Current
Cashier
Dollar Tree
08.2018 - 02.2020
No Degree - Nursing
San Bernardino Valley College
High School Diploma -
Centennial High School
Similar Profiles
Ana NguyenAna Nguyen
Peer Provider at San Manuel Indian Health ClinicPeer Provider at San Manuel Indian Health Clinic
NORMA JACKSONNORMA JACKSON
Patient Service Representative at San Deigo American Indian Health CenterPatient Service Representative at San Deigo American Indian Health Center
Marisela I. SandovalMarisela I. Sandoval
Patient Services Representative at San Diego American Indian Health CenterPatient Services Representative at San Diego American Indian Health Center