Claudia Stever
Orem,UT
Summary
Hardworking employee enthusiastic about growing upwards in the company. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Volunteer
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Mentoring young women to achieve goals and developing character and personality
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
Supplier Enablement Representative
Avetta LLC
Orem, United States
10.2017 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Documented customer interactions using SalesForce to capture data in processing system.
- Kept constancy on results reaching quota's over the years
- Helped and enhanced Latam Market managing the process with inventory, escalated situations, pending distribution and payments.
- Handled Inbound calls daily to address customer inquiries and concerns
- Kept an average of 60 outbound calls daily to keep up with inventory and drive sales
Education
High School Diploma -
Lucia Martins Coelho
Mato Grosso Do Sul, Brazil12.1998
Skills
- Operations support
- Team collaboration
- Reliable & trustworthy
- Strong work ethic
- Inventory control
- Time management
- Retention strategies
- Interpersonal communication skills
- Systems and software programs
- Revenue Generation
- Customer Relations
- Sales expertise
- Performance improvement
- Staff Training
- Lead prospecting
Timeline
Supplier Enablement Representative
Avetta LLC
10.2017 - Current
Volunteer
High School Diploma -
Lucia Martins Coelho