CLAUDIA SZCZEPANIAK
Overview
5
5
years of professional experience
Work History
POLLEN Program Operations Coordinator
02.2022 - 08.2022
- Devised and deployed a new QA process to effectively minimize campaign launch errors by 500% over the course of two months
- Communicated with stakeholders and independently conducted and reported analyses to pinpoint bottlenecks and improve workflows across all campaign stages
- Owned and executed 85% of campaign builds and launches in North America
Account Executive
10.2019 - 11.2020
- Exceeded Q3 sales quota by 200%, selling cybersecurity AI technology into mid-market and large enterprises
- Earned and maintained top two sales rep position within sales region for three consecutive months
- Acted as Client Success Manager for owned accounts, ensuring a 100% retention rate
- Exceeded monthly performance metrics by 50% or greater in Q3 and Q4
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Account Director
TEN26 MEDIA
02.2018 - 09.2019
- Launched complex paid media campaigns across multiple advertising platforms, leveraging Facebook remarketing to increase monthly conversions by 50% for an NYC housing client
- Created integrated digital strategies specifically tailored to clients' business goals, driving 240 leads for a new mental health clinic in its first four months of business
- Audited client accounts to identify and rectify areas of wasted ad spend, saving a travel company $90k over the course of five months
- Crafted and implemented digital copy across ad campaigns and client websites, using A/B testing to improve CTR and conversion rates
Assistant Magazine Manager
EDM WORLD MAGAZINE
06.2017 - 07.2018
- Acquired important PR relationships, new partnerships with affiliates, and desirable content via strategic outreach to industry contacts
- Project managed across departments to ensure deadlines were met by writers, designers, and editors, allowing for the smooth and timely release of issues
- Curated and edited content across both the magazine app and website, boosting brand promotion
Inside Sales Representative
BRECKENRIDGE GRAND VACATIONS
06.2016 - 05.2017
- Wielded sales techniques via phone calls to consistently book appointments for Sales Agents
- Demonstrated interpersonal and customer-service skills by conversing with a large volume of cold and warm leads daily, developing and boosting client relations
Education
BACHELOR OF ARTS Communications -
University of Illinois
BACHELOR OF SCIENCE - Psychology
University of Illinois
Skills
- Salesforce
- Django
- Monday
- Slack
- Microsoft Office
- Jira
- Zendesk
- Notion
- Prismic
- Looker
- Google Suite
- Facebook Ads
- Instagram Ads
- Google Analytics
- Google Ads
- Google Tag Manager
- Google Search Console
- Asana
- Shopify
- Hotjar
- WordPress
- Swydo
- Canva
- SEMrush
- Hootsuite
- Trello
- CoSchedule
- Event production
Timeline
POLLEN Program Operations Coordinator
02.2022 - 08.2022
Account Executive
10.2019 - 11.2020
Account Director
TEN26 MEDIA
02.2018 - 09.2019
Assistant Magazine Manager
EDM WORLD MAGAZINE
06.2017 - 07.2018
Inside Sales Representative
BRECKENRIDGE GRAND VACATIONS
06.2016 - 05.2017
BACHELOR OF ARTS Communications -
University of Illinois
BACHELOR OF SCIENCE - Psychology
University of Illinois
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Natalie HalbrooksNatalie Halbrooks
Senior Program Coordinator, Medical Management Operations at Quartz Health SolutionsSenior Program Coordinator, Medical Management Operations at Quartz Health Solutions