Claudia Talavera Castro
Riverview,FL
Summary
Chemical Engineer graduated in Havana, Cuba, in 2019, specializing in the pharmaceutical industry with a solid track record in renowned laboratories. Experience includes work at AICA Pharmaceutical Laboratories and the National Center for Biopreparations (BioCen), with active participation in the technology transfer of the Soberana 02 and Soberana Plus vaccines during the Covid-19 pandemic. Recently relocated to the United States, currently serving as a second assistant manager at a Skechers retail store in Brandon, FL, contributing organizational and leadership skills to the team. Committed to excellence and continuous learning, ready to apply technical knowledge and experience to new professional challenges.
Overview
7
7
years of professional experience
Work History
Second Assistant
SKECHERS Retail
Brandon, FL
09.2025 - Current
- Assisted in managing daily store operations, ensuring smooth customer experiences.
- Collaborated with team to maintain inventory accuracy and optimize stock levels.
- Trained new staff on company policies, procedures, and customer service standards.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
- Analyzed sales data to identify trends and recommend adjustments for improved performance.
- Resolved customer inquiries and issues efficiently to maintain high satisfaction levels.
- Supported management in executing marketing initiatives to drive foot traffic and sales growth.
- Analyzed data trends to identify areas for improvement within the department or organization as a whole.
- Assisted manager in all aspects of business operations.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Key Holder Supervisor
SKECHERS Retail
Brandon, FL
02.2025 - 08.2025
- Supervised daily operations, ensuring optimal store organization and product presentation.
- Trained and mentored new staff on customer service techniques and operational procedures.
- Managed cash handling procedures, including register balancing and deposit preparation.
- Implemented inventory management processes to maintain accurate stock levels and minimize shrinkage.
Sales Associate
SKECHERS Retail
Brandon, FL
11.2024 - 01.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Provided product knowledge to customers, driving informed purchasing decisions.
Head Of The Lyophilization Formulation Department
National Center for Biopreparations (BioCen)
Havana, Cuba
01.2021 - 12.2022
- Oversaw and organized processes for formulation and lyophilization to ensure product quality and compliance.
- Optimized production processes to enhance operational efficiency.
- Facilitated technology transfer initiatives by designing processes and creating necessary documentation.
- Evaluated potential risks and executed strategies to correct identified deviations.
- Conducted thorough reviews of operational procedures and maintained master records and Excel spreadsheets for streamlined operations.
- Conducted regular quality review sessions for product assessment.
- Received merit recognition from National Health Workers Union and Biocubafarma for outstanding contributions.
Formulation – Lyophilization Specialist
National Center for Biopreparations (BioCen)
Havana, Cuba
07.2020 - 01.2021
- Conducted comprehensive formulation processes for parenteral products, ensuring compliance with regulatory requirements.
- Conducted risk analysis and implemented corrective measures for deviations.
- Assisted in creating and reviewing operational procedures, flow diagrams, and master records. Supported teams in developing comprehensive operational documentation.
Biopharmaceutical Production Specialist
Pharmaceutical Laboratories AICA*, UEB CITOX
Havana, Cuba
09.2019 - 05.2020
- Managed preparation and filling of cytostatic products to ensure compliance with safety standards.
- Executed tasks involving isolators to enhance system reliability and efficiency.
- Executed sample collection for chemical testing procedures.
Education
Chemical Engineering - Chemical Engineering
José Antonio Echeverría Technological University of Havana
Havana, Cuba07-2019
Skills
- Aseptic processing
- Collaborative teamwork
- Risk evaluation
- Adaptability to change
- Leadership skills
- Responsibility
- Logical reasoning
- Customer service
- Fast learner
- Task prioritization
- Product and service sales
- Inventory managemen
OTHER COURSES
- Postgraduate Course: Production Management (2021)
- Postgraduate Course: Economic Management (2021)
- Program on Social Issues in Science and Technology (2021)
Timeline
Second Assistant
SKECHERS Retail
09.2025 - Current
Key Holder Supervisor
SKECHERS Retail
02.2025 - 08.2025
Sales Associate
SKECHERS Retail
11.2024 - 01.2025
Head Of The Lyophilization Formulation Department
National Center for Biopreparations (BioCen)
01.2021 - 12.2022
Formulation – Lyophilization Specialist
National Center for Biopreparations (BioCen)
07.2020 - 01.2021
Biopharmaceutical Production Specialist
Pharmaceutical Laboratories AICA*, UEB CITOX
09.2019 - 05.2020
Chemical Engineering - Chemical Engineering
José Antonio Echeverría Technological University of Havana