Claudia Uranga-Garcia
Horizon City,TX
Summary
Accomplished professional with extensive experience at UPS, showcasing expertise in package handling and fostering team collaboration. Excelled in reducing transaction errors and enhancing operational efficiency through effective leadership and meticulous attention to detail. Proven track record in achieving safe driving records and streamlining dispatch operations, demonstrating both hard and soft skills essential for high-paced environments.
Overview
17
17
years of professional experience
Work History
Preloader
UPS
03.2024 - Current
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
FT DRIVER
UPS
04.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
PT DISPATCHER SUPERVISOR
UPS
05.2015 - Current
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
PT SUPERVISOR
UPS
07.2009 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
High Value Clerk
UPS
05.2008 - Current
- Reduced transaction errors by maintaining meticulous attention to detail during data entry and verification processes.
- Assisted in the prevention of fraudulent activities by diligently verifying customer and account information.
- Streamlined workflow by implementing organizational strategies for handling large volumes of high valued packages.
Education
Associate of Arts - Business Administration
El Paso Community College
El Paso, TXSkills
- Package handling
- Proper lifting techniques
- Shipping and receiving
- Training and mentoring
- Processes and procedures
- Priority management
- Schedule development
- Production targets
- Health and safety compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Preloader
UPS
03.2024 - Current
FT DRIVER
UPS
04.2017 - Current
PT DISPATCHER SUPERVISOR
UPS
05.2015 - Current
PT SUPERVISOR
UPS
07.2009 - Current
High Value Clerk
UPS
05.2008 - Current
Associate of Arts - Business Administration
El Paso Community College
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