Summary
Overview
Work History
Skills
Timeline
Generic

Claudia Valdes Ortiz

Houston,TX

Summary

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

7
7
years of professional experience

Work History

Chashier

Pinecrest Bakery
12.2022 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Técnico En Medicina Transfusiones

Banco De Extraccion De Sangre
11.2018 - 02.2022
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with strong work ethic.

Transfusionista

Hospital Pediatrico La Balear
09.2017 - 06.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Cash Register Operation
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Conflict Resolution
  • Product Knowledge
  • Complex Problem-Solving
  • Merchandise Restocking
  • POS system operations
  • Payment Collection
  • Staff Training
  • Decision Making Aptitude
  • Sales expertise

Timeline

Chashier

Pinecrest Bakery
12.2022 - 03.2024

Técnico En Medicina Transfusiones

Banco De Extraccion De Sangre
11.2018 - 02.2022

Transfusionista

Hospital Pediatrico La Balear
09.2017 - 06.2018
Claudia Valdes Ortiz