Claudia Valles
Chicago,IL
Summary
Dedicated Home Care Aide with a proven track record at Help at Home, skilled in compassionate client care and meticulous documentation. Adept at meal preparation and fostering emotional well-being, I excel in creating personalized care that enhance client independence and safety, ensuring a nurturing environment for optimal health outcomes.
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
21
21
years of professional experience
Work History
Home Care Aide
Help at Home
06.2016 - Current
- Assisted clients with daily living activities to enhance comfort and independence.
- Provided companionship to promote emotional well-being and social engagement.
- Monitored client health and reported changes to healthcare professionals.
- Maintained clean and safe living environments through routine housekeeping tasks.
- Collaborated with family members to develop personalized care plans.
- Documented care activities accurately for continuity of care and compliance purposes.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Server
Brookdale Assisted Living
04.2013 - 01.2015
- Delivered exceptional customer service to residents, ensuring satisfaction and comfort during meals.
- Assisted kitchen staff in food preparation, contributing to timely meal service for residents.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for guests.
- Collaborated with team members to address resident needs promptly, enhancing overall dining experience.
- Adapted to various dietary restrictions and preferences, ensuring compliance with individualized care plans.
- Monitored inventory levels of dining supplies, facilitating efficient stock management without interruptions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
La Betania
07.2004 - 04.2012
- Operated cash register efficiently, processing transactions accurately and quickly.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
- Handled cash and credit transactions, ensuring adherence to company policies for security.
- Learned store procedures and policies quickly, adapting to fast-paced retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
English Instructor
Universidad Popular
06.2010 - 06.2011
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Facilitated interactive discussions to promote critical thinking and language proficiency.
- Evaluated student performance through assessments, providing constructive feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that fostered cultural awareness.
- Promoted skill development in reading, writing, speaking, and listening through various instructional methods tailored to individual needs.
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Cultivated a positive learning environment by fostering open communication, mutual respect, and active listening skills among students.
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Developed lesson plans and adapted curriculum to meet individual needs of students
Delivery Driver Helper
UPS Freight
10.2007 - 12.2007
- Assisted drivers in loading and unloading freight while adhering to safety protocols.
- Organized packages for efficient delivery routes, improving overall workflow.
- Collaborated with team members to ensure timely deliveries and customer satisfaction.
- Maintained cleanliness and organization of delivery vehicles to enhance operational efficiency.
- Communicated effectively with drivers regarding delivery schedules and package statuses.
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
Education
Cosmetology License -
Canella Beauty School
Chicago, IL05.2006
High School Diploma - Culinary Arts
Farragut Career Academy
Chicago, IL06.2005
Skills
- Client documentation
- Meal preparation
- Medication administration
- Patient transportation
- Housekeeping
- Care plan management
- Compassionate client care
- Client safety and first aid
- Quality program protocols
- Personal hygiene assistance
- Feeding assistance
- Dressing assistance
- State Driver's license
- Patient transport
- Light housekeeping
- Interpersonal communication
- Nutritional meal preparation
- Language fluency
Languages
Spanish
Native or Bilingual
Timeline
Home Care Aide
Help at Home
06.2016 - Current
Server
Brookdale Assisted Living
04.2013 - 01.2015
English Instructor
Universidad Popular
06.2010 - 06.2011
Delivery Driver Helper
UPS Freight
10.2007 - 12.2007
Cashier
La Betania
07.2004 - 04.2012
Cosmetology License -
Canella Beauty School
High School Diploma - Culinary Arts
Farragut Career Academy
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