Claudia Vasquez-Gallardo
Freehold
Summary
Communications Disorders major with exceptional communication skills and a drive to excel. Deep understanding of effective communication. Dedicated to making a positive impact in the field. Eager to contribute to a dynamic team environment.
Overview
13
13
years of professional experience
Work History
Learning Trainer
Amazon
07.2022 - Current
- Maintained up-to-date knowledge of industry trainings, integrating new ideas into existing training curriculums when relevant.
- Streamlined onboarding processes, reducing the time needed for new hires to become fully productive members of the organization.
- Served as a subject matter expert in specialized areas, delivering high-quality training sessions for advanced skill development.
- Collaborated with management to develop targeted training programs for improved employee performance.
- Mentored new trainers, sharing best practices and supporting their professional growth.
- Trained and mentored 100 plus new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Senior Vendor Services Specialist
DISA Global Solutions
08.2012 - 04.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and Accounts Payable and Accounts Receivable data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Science - Speech And Hearing Science
Arizona State University
05-2026
Associate of Arts - Communication Disorders
Brookdale Community College
Lincroft, NJ05.2018
Skills
- Proficient time management
- Effective bilingual communication
- Performance tracking
- Proficient in Excel, Word, and Outlook
- Experienced in QuickBooks software
- Proficient keyboarding skills
Languages
Spanish
Native or Bilingual
Timeline
Learning Trainer
Amazon
07.2022 - Current
Senior Vendor Services Specialist
DISA Global Solutions
08.2012 - 04.2024
Associate of Arts - Communication Disorders
Brookdale Community College
Bachelor of Science - Speech And Hearing Science
Arizona State University
Similar Profiles
Janet De La CerdaJanet De La Cerda
Sr. Staffing Coordinator at AmazonSr. Staffing Coordinator at Amazon
Teakesha GloverTeakesha Glover
Process Guide at AmazonProcess Guide at Amazon
Emmanuel HilaireEmmanuel Hilaire
Delivery Truck Driver at AmazonDelivery Truck Driver at Amazon
Flora DoughFlora Dough
FC Associate at AmazonFC Associate at Amazon
Yitzy BernsteinYitzy Bernstein
Inventory Control at Beyond Your HomeInventory Control at Beyond Your Home