Claudia Velasquez

Analyzed vehicle damage to create detailed repair estimates.

• Analyzed blueprints, diagrams, photographs, drawings, and written specifications to prepare accurate estimates for auto body repairs.
• Collaborated with insurance adjusters to ensure accurate claim processing.
• Collaborated with shop management to ensure estimates aligned with internal standards and improved overall accuracy.
• Coordinated with insurance companies to ensure accurate and timely completion of all required paperwork.
• Identified areas where additional repair work was needed, based on visual inspection or customer input.
• Maintained up-to-date knowledge of industry standards and repair techniques.
• Trained junior estimators on best practices and software usage.
• Supported training for front office staff and conducted file reviews to enhance team effectiveness.
• Communicated repair timelines and procedures to customers clearly.

• Managed daily operations of body shop office personnel to ensure smooth workflow.
• Performed bookkeeping tasks including accounts payable, receivable, and bank reconciliations to maintain financial accuracy.
• Collaborated with technicians to improve communication between front office and shop floor.
• Developed filing systems to improve document organization and accessibility.
• Assessed vehicle damage to provide accurate repair estimates.
• Collaborated with insurance adjusters to finalize claims processing.
• Utilized estimating software for detailed cost breakdowns.