Claudia Villarreal
Moreno Valley,CA
Summary
Hardworking and reliable Nursing Home Organizer with strong ability in union member representation. Offering commitment and dedication. Highly organized, proactive and punctual with leadership mentality.
Overview
19
19
years of professional experience
Work History
Organizer II
SEIU Local 2015
San Bernardino
08.2019 - Current
- Nursing Home Organizer in Region 2. In charge of organizing union members to actions and events. Provide representation in contract negotiations to improve standards in the workplace environment. Enforce contract agreement set between employer and union member.
Office Manager
ACA Group Service Corporation
Moreno Valley
10.2008 - 08.2019
- Office Manager. Responsible for recruiting, interviewing and training new hires. Administered payroll and maintained proper documentation of employee personnel. Handled scheduling and managed timely and effective allocation of resources and calendars. Resolved customer inquiries and complaints requiring management-level escalation.
Office Administrator/ Loan Processor
Vista Mortgage & Realty
Montclair
06.2006 - 08.2008
- Office Administrator/Loan Processor. Performed clerical duties such as photocopying, faxing and scanning documents. Maintained customer confidence and protected operations by keeping information confidential. Communicated with customers via telephone or email to obtain additional documentation required for loan processing. Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting. Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Sales Representative
Sprint Nextel
Perris
08.2005 - 05.2006
- Sales Representative. Presented products and services to prospective and existing customers to meet client needs. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
Associate in science - Business with emphasis in Accounting
Riverside Community College
High School Diploma - Regional Occupational Program in Computer Information Systems
Canyon Springs High School
Skills
- Project Leadership
- Relationship Building
- Documentation and Reporting
- Issue Resolution
- Computer Skills
- Interpersonal Skills
- Client Consultations
- Resource Coordination
- Flexible Schedule
- Attention to Detail
- Contract Negotiation
- Time Management
- Event Planning
- Teamwork and Collaboration
- Meeting Coordination
References
References available upon request.
Timeline
Organizer II
SEIU Local 2015
08.2019 - Current
Office Manager
ACA Group Service Corporation
10.2008 - 08.2019
Office Administrator/ Loan Processor
Vista Mortgage & Realty
06.2006 - 08.2008
Sales Representative
Sprint Nextel
08.2005 - 05.2006
Associate in science - Business with emphasis in Accounting
Riverside Community College
High School Diploma - Regional Occupational Program in Computer Information Systems
Canyon Springs High School
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