Claudia Walsh
Rocky River
Summary
Dynamic and results-driven professional with extensive experience at the City of Rocky River, excelling in team management and emergency response. Proven ability to enhance safety protocols and elevate service quality through effective training programs. Strong communicator and problem-solver, dedicated to fostering a secure and engaging environment for all.
Overview
4
4
years of professional experience
Work History
Lifeguard Supervisor
City Of Rocky River
Rocky River, OH
05.2023 - Current
- Supervised lifeguard staff, ensuring adherence to safety protocols and operational standards.
- Developed training programs to enhance team readiness and emergency response skills.
- Implemented scheduling strategies to optimize coverage during peak hours and special events.
- Evaluated performance metrics to identify areas for improvement and ensure high service quality.
Swim Lesson Instructor
City Of Rocky River
Rocky River, OH
05.2023 - Current
- Developed and implemented engaging lesson plans for diverse skill levels.
- Conducted assessments to evaluate swimmers' progress and adjust training accordingly.
- Facilitated safety briefings, ensuring compliance with aquatic safety standards.
- Mentored junior instructors in effective teaching methods and student engagement strategies.
Restaurant Hostess
Wine Bar, Rocky River
Rocky River, OH
09.2022 - Current
- Greeted and seated guests, ensuring exceptional first impressions and customer satisfaction.
- Managed reservation systems to optimize seating arrangements during peak hours.
- Coordinated with kitchen staff to streamline service flow and enhance guest experiences.
- Trained new hostesses on operational procedures and customer engagement techniques.
Lifeguard
University of Dayton Campus Recreation
Dayton, OH
09.2025 - 05.2026
- Monitored pool area to ensure safety and compliance with university regulations.
- Responded swiftly to emergency situations, providing first aid and rescue assistance as needed.
- Conducted regular water quality tests, maintaining optimal chemical levels for swimmer safety.
- Educated patrons on pool rules and safety procedures, promoting a secure environment.
Education
Bachelor of Science - Nursing
University of Dayton
Dayton, OR05-2029
Skills
- Health and safety
- Team management
- Swimming proficiency
- Emergency management
- Greeting guests
- Strong multitasking
- Customer service
- Strong communicator
- Effective problem-solver
- Leadership qualities
- First aid
Timeline
Lifeguard
University of Dayton Campus Recreation
09.2025 - 05.2026
Lifeguard Supervisor
City Of Rocky River
05.2023 - Current
Swim Lesson Instructor
City Of Rocky River
05.2023 - Current
Restaurant Hostess
Wine Bar, Rocky River
09.2022 - Current
Bachelor of Science - Nursing
University of Dayton