Claudia Watkins

• Designed and delivered bespoke diversity and inclusion training programmes tailored to organisational context, reaching 100+ employees and leaders across multiple functions.
• Conducted EDI programme and practise audits, reviewing policies, people processes and lived-experience insight to identify gaps, risks and opportunities for improvement.
• Produced clear audit reports and recommendations, supporting organisations to prioritise actions aligned with legal frameworks, best practice and organisational values.

Senior operational role with voluntary responsibility for advancing equity, diversity and inclusion through cross-organisational collaboration, values-led practise, and programmes that support an inclusive and representative workplace culture.

Race Network Lead:

• Curated and delivered initiatives that centre racial equity, minority employee voices, and belonging, contributing to organisation-wide cultural change.
• Demonstrated consistent integrity, discretion and empathy, creating psychologically safe spaces while maintaining professional accountability and organisational trust.

Inclusion and Belonging Taskforce Member:

• Analysed and audited EDI-related data and lived-experience insight to identify barriers, inform priorities, and translate learning into practical, measurable actions.
• Partnered with People/HR colleagues to strengthen inclusive recruitment, development and retention practices across the employee lifecycle, ensuring alignment with EDI best practice and legal frameworks.

Diversity Training Facilitator:

• Designed and facilitated EDI and inclusive leadership trainings, enabling colleagues and senior management to embed inclusive behaviours, challenge bias, and support equity in everyday practise.
• Built trusted relationships and influence stakeholders at all levels, using clear, empathetic communication to support engagement with complex and sensitive EDI issues.

Answered new-client telephone calls, summarizing the legal complaint and gathering any relevant supporting documents or records. Prepared briefing notes and correspondence, proofreading work for typographical and grammatical errors with precision and accuracy. Drafted correspondence on behalf of legal partners and other staff members, ensuring attention to detail to minimise errors. Provided comprehensive diary, meeting and travel coordination for 12+ partners and supportng staff members.

Created mass emails and quarterly newsletters to connect 4,000+ associates state-wide. Coordinated and advertised various company events. Hosted company fundraiser, earning over $53k. Wrote engaging, creative press releases for each promotional strategy. Developed social media campaigns to maximise brand awareness.