Claudia Werner
Vermillion,SD
Summary
Organized and adaptable student with experience in music performance and customer service. Demonstrates effective communication and task prioritization in fast-paced environments. Committed to team organization and service delivery while managing time effectively as a student-athlete and participating in campus activities.
Overview
4
4
years of professional experience
Work History
Student Apprentice & Symphony Member
Black Hills Symphony Orchestra
Rapid City, South Dakota
08.2022 - Current
- Developed advanced performance and playing skills through dedicated practice
- Collaborated with diverse musicians to create cohesive performances
- Followed the leadership of concertmaster, section leader, and conductor to strengthen ensemble contributions
- Prioritized practicing and time management outside of rehearsal time
Server
Salt Block Burgers and Brews
Rapid City, South Dakota
05.2026 - 08.2026
- Greeted guests at Salt Block Burgers and Brews with friendly, prompt service
- Monitored guest satisfaction and promptly addressed requests to enhance dining experience
- Delivered outstanding service to daily customers to high volume of daily customers.
- Communicated order updates with kitchen and bar staff to support smooth service
- Managed order entries and payments through POS terminals, ensuring accurate order input and seamless billing
- Maintained clean dining areas, tables, and server stations throughout shifts
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Scooper
Silver Lining Creamery
Rapid City, South Dakota
06.2024 - 08.2025
- Greeted customers and provided exceptional customer service.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Trained new employees in proper scooping techniques and customer service etiquette.
- Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
- Maintained a clean and organized work station.
- Displayed a positive attitude while working with customers and coworkers alike.
- Supported team communication during busy service at Silver Lining Creamery.
Education
Bachelor of Arts - Communication Sciences And Disorders
University of South Dakota
Vermillion, SD05-2027
Skills
- Teamwork and Collaboration
- Leadership
- Effective communication
- Customer Service
- Conflict resolution
- Time management
- Task prioritization
- Performance techniques
Affiliations
- Volunteered as an assistant coach for the Vermillion Chapter of Run Your City (September 2026-present)
- Volunteered at Ribs, Rods, and Rock&Roll community event in Vermillion. (September 2026)
- Volunteered for the Trick or Treat children's event in the Dakota Dome. (October 2025 and 2026)
- Volunteered for High Five Friday at St. Agnus elementary school in Vermillion. (Spring 2026)
Timeline
Server
Salt Block Burgers and Brews
05.2026 - 08.2026
Scooper
Silver Lining Creamery
06.2024 - 08.2025
Student Apprentice & Symphony Member
Black Hills Symphony Orchestra
08.2022 - Current
Bachelor of Arts - Communication Sciences And Disorders
University of South Dakota