Claudia Young
Bronx,NY
Summary
Dedicated team player with strong work ethic and compassionate nature. Adept at collaborating effectively with colleagues. Possessing excellent phone etiquette, proficient note-taking abilities, and skills in cleaning, housekeeping, cooking, and drawing. Experienced in healthcare as a PCA with a clean driver's license. Eager and prepared to re-enter the workforce after focusing on being a stay-at-home mom for the past three years. Also experienced as a bus monitor, assisting in transporting special needs children.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA
Unlimited Healthcare
01.2021 - 06.2021
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Special Needs Bus Monitor
Allways East Transportation
08.2014 - 01.2015
- Enhanced communication between parents, school staff, and transportation department by promptly addressing concerns and providing updates on student progress.
- Contributed to efficient operation by promptly reporting any mechanical or safety concerns related to the bus equipment or its operation.
- Implemented individualized behavior management plans for each student as needed, reducing incidents of disruptive conduct on the bus.
- Maintained a clean and sanitary environment within the bus, contributing to a welcoming space for students.
- Collaborated with bus drivers to create a positive transportation environment, resulting in fewer behavioral issues during transit.
- Improved student safety by closely monitoring their behavior and ensuring compliance with bus rules.
- Ensured timely arrival at designated stops by effectively coordinating with the bus driver on daily routes and schedules.
- Assisted special needs students in boarding and disembarking the bus, ensuring a smooth and comfortable experience.
- Participated in regular team meetings with other bus monitors, drivers, and school staff to discuss best practices and ensure quality service delivery.
- Provided one-on-one support for students with specific needs, enhancing their overall comfort and well-being during transportation.
- Assisted students in using assistive devices such as wheelchairs or lifts when necessary, ensuring their safe transport on the bus.
- Demonstrated flexibility by adapting to changes in routes or schedules as needed, prioritizing the needs of special needs students throughout their transportation experience.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Supervised students and maintained discipline on bus to reduce driver distraction.
Education
Culinary Arts/ Business Management - Culinary
Johnson & Wales University
Providence, RIPca Certification - Home Health Care
St. Francis Home Care
Poughkeepsie, NY2010
High School Diploma - High School Curriculum
Poughkeepsie High School
Poughkeepsie, NY06.2005
Skills
- Excellent phone etiquette
- Note taking skills
- Cleaning
- Housekeeping
- Cooking
- Health care skills
Cover Letter
Dear: Sir or Madam, Thank you for taking the time to review my resume. I am a team player, hardworking, kind, caring individual who works well with others. Some of my skills include, excellent phone etiquette, note taking skills, cleaning, housekeeping, cooking, drawing. I also have some health care skills as I used to work as a PCA and I have a clean driver's license. It has been three years since I have worked a job, as I have been a stay at home mom. However, I am ready and excited to get back into the workforce. Thank you and I look forward to hearing from you soon., Sincerely, Claudia Young
Certification
Pca certification
Timeline
PCA
Unlimited Healthcare
01.2021 - 06.2021
Special Needs Bus Monitor
Allways East Transportation
08.2014 - 01.2015
Culinary Arts/ Business Management - Culinary
Johnson & Wales University
Pca Certification - Home Health Care
St. Francis Home Care
High School Diploma - High School Curriculum
Poughkeepsie High School
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