Claudia Zaldivar Valdes

apoyo conular consistia hacer servicios atendiendo directamente al consul general en su hogar y parte en el consulado. Participando en la realizacion de eventos, prestando la mejor calidad en servicios.

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Realiza la atencion integral a clientes, prestando servicios de maxima calidad y satisfaccion, atendiendo consultas, reclamaciones e incidencias. Se realiza tambien contratos de servicio, venta de equipos, se tramita bajas del servicio, cobro de multiples facturas, emite ordenes de servicios y cobro y realiza cuadres de caja diarios. Se Elabora la informacion requerida para realizar registros, seguimiento y ananlisis de manera rapida y eficiente.

Performs comprehensive customer service, providing top quality services and satisfaction, addressing queries, complaints and incidents. It also performs service contracts, sale of equipment, processing service cancellations, collection of multiple invoices, issues service orders and collection and performs daily cash books. The required information is elaborated to make records, follow up and analysis in a fast and efficient way.

• Applied effective time management techniques to meet tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated leadership skills in managing projects from concept to completion.