Hardworking employee enthusiastic and pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
- Training and mentoring.
- Contribution to positive store appearance.
- Ensuring high levels of customer satisfaction.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Coach, monitor, and develop team members for improved performance and recognize excellent performance.
- Greeting customers and helped with product questions, selections,purchases and returns.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained new associates on cash register operations including opening, conducting customer transactions.
- Merchandising Shelves and preventing Shrinkage.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Managed payroll processing for 60-75 employees.
- Ability to prioritize and multi task and meet payroll deadlines.
- Processing payments.
- New hire paperwork.
- Collecting, balancing and verifying information.
- Preparing payroll report on a weekly basis.
- Responded to employee questions and requests for information in timely and knowledgeable manner.