Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Claudia Bonini

Midland,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Hairstylist

ORAH Spa Salon
06.2019 - 10.2023
  • Developed loyal following of clients by providing high-quality services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
  • Processed payments, entering sales in register for prompt customer service.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Used social media platforms to promote salon and services.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Front Desk Assistant

ATP Systems
09.2017 - 05.2019
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Ensured accurate billing procedures by diligently reviewing charges, processing payments, and generating detailed invoices upon checkout.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.

Guest Services Manager

BRIO Salon & Spa
02.2017 - 12.2017
  • Make, move reservations in person, over phone & online
  • Know product lines and help guests with purchases
  • Manage flow of salon floor and multiple service providers
  • Assisted with guest check-in and check-out procedures, confirming that guests reach correct room.
  • Attended to customer needs, responding to questions, complaints and escalations.
  • Reviewed daily bookings, preparing guest rooms prior to arrival.
  • Strengthened communication skills through regular interactions with others.

Bar Manager

Come And Get It!
09.2014 - 01.2017
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Followed strict recipes and drink measurements to minimize product used.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Education

Hair Styling -

Aveda Institute Calgary
01.2018

Fashion Management -

Humber College
01.2012

R.S. McLaughlin C. & V.I.
01.2008

Skills

  • Microsoft Office (Word, Excel, PowerPoint, etc)
  • Inventory & Ordering
  • Scheduling
  • Customer Relations
  • Quick learner
  • Self-Motivated
  • Team player
  • Reliable

References

References available upon request

Timeline

Hairstylist

ORAH Spa Salon
06.2019 - 10.2023

Front Desk Assistant

ATP Systems
09.2017 - 05.2019

Guest Services Manager

BRIO Salon & Spa
02.2017 - 12.2017

Bar Manager

Come And Get It!
09.2014 - 01.2017

Hair Styling -

Aveda Institute Calgary

Fashion Management -

Humber College

R.S. McLaughlin C. & V.I.

Similar Profiles

CREATE PROFILE
Claudia Bonini