Claudia Daniela Pietersz
Schaumburg
Summary
Talented kitchen leader offer over 3 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
7
7
years of professional experience
Work History
Sous Chef
Factor
09.2022 - Current
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Kitchen Lead
Factor75
05.2021 - Current
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
Store Manager
Forever 21
07.2018 - 10.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Store Supervisor
Negron Chocolate Factory
02.2016 - 04.2018
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
Education
Bachelor Of International Business Economics - International Business
Autonomous University of Bucaramanga
Bucaramanga, Colombia06.2022
Skills
- Staff Training
- Safe Food Handling
- Meat Preparation
- Safe Food Handling Practices
- Kitchen and Food Safety
- Monitoring Food Preparation
- Kitchen Equipment Operation
- Shift Scheduling
- Staff Supervision
- Collaborative Relationships
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sous Chef
Factor
09.2022 - Current
Kitchen Lead
Factor75
05.2021 - Current
Store Manager
Forever 21
07.2018 - 10.2019
Store Supervisor
Negron Chocolate Factory
02.2016 - 04.2018
Bachelor Of International Business Economics - International Business
Autonomous University of Bucaramanga
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