Summary
Overview
Work History
Education
Skills
Timeline
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Claudia G. Rodriguez

Mesa,AZ

Summary

Dedicated and bilingual customer service professional with years of experience in administrative support, client relations, workforce development, and leadership. Skilled at providing exceptional service, managing data, training staff, and building strong community relationships. Known for being organized, adaptable, and committed to delivering results.

Overview

6
6
years of professional experience

Work History

Receptionist – Lead

Sunset Health
05.2024 - Current
  • Provide outstanding customer service to patients and visitors
  • Perform administrative tasks and manage sensitive data
  • Train and mentor team members to improve service and efficiency
  • Ensure confidentiality of records and compliance with regulations

Workforce Development Specialist

PPEP Inc.
10.2019 - 03.2024
  • Assessed training needs and developed tailored career plans
  • Facilitated learning programs and evaluated training effectiveness
  • Assisted clients with career development and employment opportunities
  • Maintained accurate records and reports for program tracking
  • Engaged with community partners for recruitment and outreach

Education

Diploma - undefined

Antelope Union High School

Skills

  • Outstanding Customer Service & Client Relations
  • Exceptional Multitasking & Organization
  • Excellent Communication & Problem-Solving
  • Fluent in Spanish & English (Bilingual)
  • Microsoft Office Suite, Reports, Data Management
  • Luma, NexGen, 10-Key (55 WPM)
  • Training & Development
  • Positive Work Ethic, Goal-Oriented, Fast Learner

Timeline

Receptionist – Lead

Sunset Health
05.2024 - Current

Workforce Development Specialist

PPEP Inc.
10.2019 - 03.2024

Diploma - undefined

Antelope Union High School

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Claudia G. Rodriguez