Claudia Itzel Villeda Zarraga
Aromas,CA
Summary
Dynamic professional with expertise in customer service, assistance, and communication, honed at Gold's Gym. Successfully helping clients achieve their fitness goals and improve their life quality.
Offering strong interpersonal skills and dedication to client wellness, eager to learn and develop in fitness-focused environment. Brings foundational understanding of fitness principles and nutrition, along with ability to quickly adapt and learn.
Possessing energetic and motivational personality, with passion for helping others achieve their fitness goals. Demonstrates foundational understanding of anatomy and nutrition, coupled with expertise in creating personalized workout plans. Committed to driving client success and fostering supportive, results-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Fitness Trainer
Gold's Gym
8797 San Ysidro Ave, Gilroy C.A.
08.2025 - Current
- Conducted fitness assessments to tailor workout plans for individual client needs.
- Educated clients on nutrition and healthy lifestyle choices to enhance fitness goals.
- Demonstrated proper exercise techniques to ensure safe and effective workouts.
- Developed personalized training programs based on clients' goals and fitness levels.
- Monitored client progress regularly, adjusting plans as necessary to maximize results.
Front Desk Assistant
Gold's Gym
Watsonville, CA
09.2023 - 06.2025
- Sold memberships to new members, and provided information about the membership and the gym in general to potential prospects.
- Welcoming members every time they come to the gym helps them feel welcome.
- In charge of managing bank account information in our members' accounts for their monthly payments.
- Maintained organized records of membership transactions and updated account information accurately.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Assisted guests with check-in and checkout procedures, including taking payments through the phone or modifying payment methods.
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Trained new employees on proper front desk operations and customer service techniques.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Weitress
Rafael Mexican Grill
Salinas, CA
05.2023 - 09.2023
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Took orders for food and drinks and delivered them to guests.
Education
Associate of Arts - Nutrition Sciences
Cabrillo College
Aptos, CA05-2025
No Degree - Personal Fitness Training
ISSA
04-2025
Skills
- Customer service
- Communication skills
- Team collaboration
- Data management
- Documentation and recordkeeping
- Listening skills
- Adaptive fitness programming
- Exercise program design
- Leadership skills
- Problem-solving skills
- Fluent in Spanish and English
- Multitasking and organization
Certification
- CPT - Certified Personal Trainer
- CPR - Certified
- ServSafe - Certification
- Nutritional Health - Certification in progress.
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Personal Fitness Trainer
Gold's Gym
08.2025 - Current
Front Desk Assistant
Gold's Gym
09.2023 - 06.2025
Weitress
Rafael Mexican Grill
05.2023 - 09.2023
Associate of Arts - Nutrition Sciences
Cabrillo College
No Degree - Personal Fitness Training
ISSA
Education and Training
other