CLAUDIA MARIA RIVERA
Marrero,LA
Summary
I aim to work in a supervisory position as a Licensed Clinical Social Worker for a company that provides Behavioral Health Services. I am passionate, persistent, professional, and creative. I am committed to making meaningful contributions and advancing your company's goals.
Overview
20
20
years of professional experience
Work History
Private Practice/Owner
Spiritual Serenity Behavioral Health Therapy Services, LLC.
07.2024 - Current
- I have been in practice as an LCSW for eight years.
- Provide therapy services for children, adolescents, and adults.
- My therapeutic approach is culturally sensitive, empathetic, and non-judgmental.
- Utilize evidence-based Practices such as Cognitive Behavioral Therapy (CBT) incorporating a Holistic approach that includes cultural and spiritual practices to help individuals access inner strength and resilience beyond traditional treatment methods.
- spiritualserenitytherapy.com
Bilingual Clinician
JeffCare Community Health Center
11.2019 - 09.2024
- Bilingual Clinician working with children, adolescents, adults, and groups.
- Assess the client's mental health issues by completing Biopsychosocial assessments, establishing care plan goals, planning interventions, creating and sustaining meaningful support systems, and monitoring and reporting progress to appropriate professionals.
- Delivered high-quality psychotherapy to clients through Cognitive Behavioral Therapy and other Evidence-based Practices.
- Conducted group therapy sessions (Intensive Outpatient, Illness Management, and Recovery, and Trauma group) to facilitate skill development, coping strategies, and emotional processing among participants.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Participated in case reviews with multidisciplinary teams to discuss complex cases.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Maintained up-to-date knowledge on industry best practices by participating in continuing education opportunities.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
Adult Protection Specialist 3
Governor's Office of Elderly Affairs
08.2018 - 10.2019
- Investigated reports of abuse, neglect, or exploitation, ensuring timely response and resolution.
- Assisted clients in crisis intervention services by obtaining protective orders against abusers when appropriate, ensuring their safety and legal rights were upheld.
- Enhanced client safety by conducting thorough assessments and creating personalized protection plans.
- Developed effective case plans that addressed the unique needs of each client, resulting in improved quality of life.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and confidentiality policies.
- Supported clients in navigating complex systems such as healthcare, housing, financial aid, legal support, or social services programs as needed.
Elderly Protective Services Supervisor
Governor’s Office of Elderly Affairs- Elderly Protective Services
08.2017 - 08.2018
- Direct Supervision of 5 Elderly Protective Services Specialists who investigate abuse, neglect, and exploitation of the Elderly population in Orleans, Jefferson, Plaquemines, St. Bernard, St. Charles, and Lafourche Parishes.
- Oversaw daily operations of the team, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved consumer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Adult Protection Specialist 3
State of Louisiana- Department of Health and Hospitals- Office of Aging and Adult Services- Adult Protection Services
09.2013 - 08.2017
- Investigated reports of abuse, neglect, or exploitation, ensuring timely response and resolution.
- Assisted clients in obtaining protective orders against abusers when appropriate, ensuring their safety and legal rights were upheld.
- Provided crisis intervention services to stabilize urgent situations involving vulnerable adults at risk of harm.
- Conducted home visits to assess living conditions and provide recommendations for improvements that promote client safety and wellbeing.
- Supported clients in navigating complex systems such as healthcare, housing, financial aid, legal support, or social services programs as needed.
Timeline
Private Practice/Owner
Spiritual Serenity Behavioral Health Therapy Services, LLC.
07.2024 - Current
Bilingual Clinician
JeffCare Community Health Center
11.2019 - 09.2024
Adult Protection Specialist 3
Governor's Office of Elderly Affairs
08.2018 - 10.2019
Elderly Protective Services Supervisor
Governor’s Office of Elderly Affairs- Elderly Protective Services
08.2017 - 08.2018
Adult Protection Specialist 3
State of Louisiana- Department of Health and Hospitals- Office of Aging and Adult Services- Adult Protection Services
09.2013 - 08.2017
Master of Science - Social Work
Southern University At New Orleans
Bachelor of Science - Psychology
University of New Orleans
Education
Master of Science - Social Work
Southern University At New Orleans
New Orleans, LA05.2013
Bachelor of Science - Psychology
University of New Orleans
New Orleans, LA05.2005
Skills
- Bilingual Proficiency
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Multicultural Competence
- Attention to Detail
- Case Documentation
- Motivational Interviewing
- Maintain Client Confidentiality
License
- Licensed Clinical Social Worker
- Board-Approved Clinical Supervisor
- Number #12324
Languages
Spanish
Native or Bilingual
Websites
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