Claudia Maricela Castillo
West Covina,CA
Summary
Dedicated caregiver with expertise in personal support, including bathing, dressing, and grooming, while following dietary guidelines. Skilled in facilitating mobility transfers and maintaining safety within home environments. Managed daily operations, emphasizing budgeting and customer service, which improved team performance. Led restaurant operations by training staff in food safety and service standards, enhancing guest satisfaction and compliance.
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
15
15
years of professional experience
Work History
Home Care Provider
IHSS
West Covina, CA
10.2024 - Current
- Provided IHSS personal care support for bathing, dressing, and grooming
- Assisted mobility transfers and safe walking throughout home
- Prepared meals and followed IHSS dietary instructions
- Managed daily business operations encompassing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure smooth service delivery.
- Supervised team performance and coached employees on workplace standards
General Manager
El Pollo Loco
Duarte, California
01.2012 - 12.2025
- Led El Pollo Loco restaurant operations to enhance guest service and maintain daily standards.
- Managed labor scheduling, staffing coverage, and shift coordination to ensure efficient restaurant operations.
- Trained crew members on food safety and cleanliness standards to uphold service quality.
Education
El Monte Rosemead
El Monte, CASkills
- Personal care support
- Mobility assistance
- Meal preparation
- Client service
- Staff scheduling
- Inventory control
- Budget management
- Team leadership
Timeline
Home Care Provider
IHSS
10.2024 - Current
General Manager
El Pollo Loco
01.2012 - 12.2025
El Monte Rosemead