Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
AdministrativeAssistant
Claudia McIntosh Exner

Claudia McIntosh Exner

Pharmacy Adminstration
Moyock,NC

Summary

Accomplished Team leader, pharmacy technician with 33 years experience ordering, organizing, storing and dispensing different medications and controlled drugs. Always pursuing ways to improve controls, reduce loss, improve processes and increase coworkers satisfaction. Profecient with compounding special preparations including Iv's and chemotherapy medications with experience dispensing medications and compounds safely. Successful record recruiting, training and leading well-qualified pharmacy staff. Good relationship-building, communication and multitasking abilities. Skills in large payroll and billing for large hospital . Experienced with Payroll and 3 years of experience. Works independently to handle payroll activities . Acquainted with office procedures, methods and practices.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Pharmacy Team Leader

Sentara Health Care System
Virginia Beach , VA
06.1989 - Current
  • Prepared medication and IV orders for the hospital
  • Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
  • Checked medication bottles for proper labeling before sending medication to floor for patients
  • Prepared medications in blister packs for delivery into automatic dispensing machine
  • Maintained appropriate drug records and completed reports as necessary.
  • Supervised dispensation of controlled substances using careful oversight and audit procedures.
  • Interviewed, hired and trained technicians for open positions.
  • Managed pharmaceutical supply procurement and management processes.
  • Inspected drug storage sites, monitored drug supply expiration dates and verified proper supply levels.
  • Worked with automated dispensing systems and other pharmacy automation systems as required by department.
  • Exhibited proficiency in IV and chemo compounding.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Cross-trained existing employees to maximize team agility and performance.
  • Directed staff and managed annual capital budget.
  • Developed and maintained relationships with nurses and coworkers.
  • Raised performance in areas of management and operations with work flow.
  • Responsible for Inpatient Prelude Resolute billing and correcting errors with nurse auditors.
  • Investigated and resolved departmental concerns
  • Scheduled employees for shifts, taking into account FTE's and employee strengths.
  • Responding to coworkers call outs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Restocked automated medication dispensing equipment.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Counted, measured and compounded medications following standard procedures.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Recruited, trained and guided new pharmacy technicians, improving overall performance
  • Answered incoming phone calls and addressed questions from nursing units and other healthcare providers.
  • Led team of 26 in interpreting, validating, and filling ADM orders and helping in the distribution of medications.
  • Responsible for Inpatient pharmacy and outpatient pharmacy payroll, and to back up Sentara Norfolk General inpatient payroll when needed.
  • Work with FEMA task force team #2. Fill FEMA cache and bill government for total cache when needed.

Education

No Degree - General Studies

Tidewater Community College
Norfolk, VA

High School Diploma -

Bayside High School
Virginia Beach, VA
06.1986

Skills


  • Problem Solving
  • Advising and Educating Coworkers
  • Verbal and Written Communication
  • Pharmacy File keeping
  • Payroll
  • Billing
  • Time Management
  • Critical Thinking
  • HIPAA Compliance
  • Microsoft Office
  • Organized and Detail-Oriented
  • Pharmacy Staff Management
  • Quality Control
  • Inventory Management
  • HIPAA Compliance
  • Microsoft Office
  • Organized and Detail-Oriented
  • Pharmacy Staff Management
  • Quality Control
  • Inventory Management
  • HIPAA Compliance
  • Microsoft Office
  • Organized and Detail-Oriented
  • Pharmacy Staff Management
  • Quality Control
  • Inventory Management

Accomplishments

  • Supervised team of 30 staff technicians
  • Awarded Key Contributor award for work with department and FEMA task team #2

Certification

  • Licensed CPHT 1994 to present
  • State board of North Carolina certified
  • CPHT certificated

Additional Information

I am a extremely loyal and hardworking supervisor of the Inpatient pharmacy. I have worked with managers all through the Sentara corporation for 33 years. I have supported the other Sentara sister hospitals in bringing the Omnicell (ADM) machines online. I am now a Superuser of the Omnicell system. I helped bring the EPIC system go live in my department.

I also help a previous manager at Sentara with prelude resolute billing when she is on vacation.

I can work in any and all positions in the inpatient pharmacy as well as the billing and the payroll.

I also submit invoices through Coupa for the inpatient pharmacy.




Timeline

Pharmacy Team Leader

Sentara Health Care System
06.1989 - Current

No Degree - General Studies

Tidewater Community College

High School Diploma -

Bayside High School
Claudia McIntosh ExnerPharmacy Adminstration