Claudia Nayomi Brennen
Houston,TX
Overview
7
7
years of professional experience
Work History
Customer Success Specialist
Houston Window Experts
Houston, TX
10.2024 - Current
- Collaborated with internal teams such as sales, engineering, and marketing to develop customized solutions for customers' needs.
- Facilitated communication between various departments in order resolve complex customer issues.
Regional Sales Manager
Rider's Advantage
Palm Springs, CA
10.2023 - 01.2024
- Consulted with senior executives and dealer principals to optimize operational strategies, align business objectives, and foster long-term customer loyalty, driving sustainable growth.
- Revitalized dormant accounts through targeted outreach and personalized service, resulting in strengthened client loyalty and improved revenue streams
- Conducted detailed research on accounts and market trends to identify opportunities for new business growth, contributing to an expanded client base and increased revenue.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
Finance Manager
Desert Lexus
Palm Springs, CA
10.2022 - 10.2023
- Managed a portfolio of auto loans, leases and cash purchases worth over $30 million.
- Successfully maintained a product penetration quota of 50%, consistently exceeding dealer expectations, and enhancing overall sales performance.
- Averaged $2,200 gross per deal copy deals made monthly in a fast-paced environment
Finance Manager
Hemet Chrysler Dodge Jeep Ram
Hemet, CA
05.2022 - 10.2022
- Managed a portfolio of auto loans, leases and cash purchases worth over $20 million.
- Successfully maintained a product penetration quota of 78%, consistently exceeding dealer expectations and enhancing overall sales performance
- Averaged $2,400 gross per deal copy deals made monthly in a fast-paced environment
Remarketing & Acquisitions
Quantum AI
Carlsbad, CA
05.2021 - 05.2022
- Boosted average monthly car acquisitions from 4 to 20 through individual efforts, and further scaled to 60+ cars per month with the collaborative support of a dedicated team
- Conducted cold calls to potential clients, identifying opportunities for vehicle acquisitions and expanding the client base.
Internet Car Sales
Kearny Mesa CDJR
San Diego, CA
05.2018 - 04.2021
- Managed sales negotiations and financing options
- Consistently sold over 20 cars each month, exceeding sales targets and driving revenue growth.
Skills, Languages & Interests
- Skills: Stakeholder Management, Budgeting, Contract Negotiation, Scheduling, Resource Allocation, Communication, Sales, Client Relations, Process Improvement, Project Tracking, Conflict Resolution, Business Development, CRM Software, Organizational Skills, Microsoft Office, Strategic Planning
- Languages: English/Fluent, Spanish/Fluent
- Interest: Volunteering, Fundraising, Painting, Hiking, Camping, Yoga, Traveling
Timeline
Customer Success Specialist
Houston Window Experts
10.2024 - Current
Regional Sales Manager
Rider's Advantage
10.2023 - 01.2024
Finance Manager
Desert Lexus
10.2022 - 10.2023
Finance Manager
Hemet Chrysler Dodge Jeep Ram
05.2022 - 10.2022
Remarketing & Acquisitions
Quantum AI
05.2021 - 05.2022
Internet Car Sales
Kearny Mesa CDJR
05.2018 - 04.2021
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