Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
Work History
HOUSEKEEPING CLEANER
Susan Kohner
Sag Harbor, NY
01.2021 - Current
Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
CAT SITTING
Patricia Silverstein
Water Mill, NY
02.2020 - Current
Refilled water bowls, prepared meals and provided companionship and playtime activities.
Maintained a clean and healthy environment, attending to litter box duties and sanitizing pet areas regularly.
Exercised cats through interactive playtime sessions, stimulating their mental and physical health while keeping them engaged in activities.
Developed trust and strong rapport with both clients and cats by demonstrating genuine care and attentiveness.
HOUSEKEEPING CLEANER
Nola Baris
Easthampton, NY
02.2012 - Current
HOUSEKEEPING
Marie Jane
Easthampton, NY
02.2012 - Current
Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
Maintained a clean and safe living environment by performing light housekeeping duties as needed.
Maintained a clean work environment through regular housekeeping tasks, contributing to a well-organized workspace.
Education
Grafologia - Criminalistics
PONAL
Bogotá, Colombia
12.1999
Skills
I consider myself fit to perform this task because I am a responsible person, fulfilling the duties entrusted to me, I am disciplined and orderly in my workplaces, I consider myself empathetic and helpful with those around me
Aircraft Maintenance Technician Intern at Escuela Militar de Aviacion "Marco Fidel Suarez"Aircraft Maintenance Technician Intern at Escuela Militar de Aviacion "Marco Fidel Suarez"