Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Custom
Websites
Affiliations
References
Timeline
Generic

Claudia P Shakespeare

Sugar Land

Summary

Dynamic Senior Operations Sergeant with the U.S. Army, skilled in logistics coordination and team leadership. Successfully implemented process improvements that enhanced workflow efficiency and safety compliance. Expert in mentoring junior staff and strategic planning, driving mission success through effective communication and resource management. Proven track record in optimizing operational readiness.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Operations Sergeant

U S Army
Tacoma
01.2015 - 05.2017
  • Directed staff in obtaining required supplies and materials needed for operations.
  • Led daily operations and managed team activities in a fast-paced environment.
  • Trained and mentored junior staff on operational procedures and safety protocols.
  • Coordinated logistics for equipment and resource allocation during missions.
  • Implemented process improvements to enhance workflow efficiency and safety compliance.
  • Facilitated communication between team members to streamline task execution.
  • Managed inventory control and maintained accurate records of supplies used.
  • Developed training materials for new recruits focusing on essential skills and procedures.
  • Prepared written reports summarizing operational status or other relevant information.
  • Provided guidance on maintenance, supply, administrative, and training issues.
  • Coordinated with higher headquarters on mission planning and execution.
  • Developed strategies for effective utilization of resources within the unit.
  • Established communication protocols between units operating in different locations.
  • Trained, coached and mentored military units to improve readiness and training.
  • Managed logistics support for deployments including transportation arrangements.

Education

Doctorate in Education - Doctorate in Education EdD

Grand Canyon University
Phoenix, AZ
12-2021

Skills

  • Logistics coordination
  • Team leadership
  • Process improvement
  • Safety compliance
  • Effective communication
  • Mentoring junior staff
  • Strategic planning
  • Evaluating performance
  • Personnel management
  • Training sessions
  • Communications expertise
  • Operations management

Accomplishments

· Legion of Merit, Meritorious Service Medal with 7 Oak Leaf Cluster(OLC), Joint Service Accommodation Medal, Army Commendation Medal (3 OLC), Joint Army Achievement Medal, Army Achievement Medal (8 OLC), Good Conduct Medal 10th award, National Defense Service Medal with Bronze Star, Korean Defense Service Medal, Armed Forces Expeditionary Medal, South West Asia with 3 Bronze Star, South West Asia Service Medal, Armed Forces Service Medal, Non Commissioned Officer Professional Development Ribbon numeral 4, Army Service Ribbon, Overseas Service Ribbon 4th award, Kuwait Liberation Medal, and Saudi-Arabia Defense Medal, NATO Medal, Global War on Terrorism Expeditionary Medal, Global War on Terrorism Service Medal, Military Outstanding Volunteer Service Medal, Air Assault Badge and the Driver Mechanic Badge. She is also a proud recipient of the Order of Saint Christopher.

Certification

Certificate, Transportation of Hazardous Material, 1987

· Certificate, Alcohol and Drug Abuse Coordinator Course, 1992

· Certification, Leadership Education and Development, 1993

· Certificate, Counseling Techniques and Conducting Briefings, 1993

· Certificate, Effective Military Writing and Leadership Motivation, 1993

· Certificate, Process Management for Leaders,1 994

· Certificate, Logistic Management College/Development Courses, 1994/1995

· Software, Worldwide Port System, U S Army, 1995

· Software, Global Transportation Network, U S Army, 1995

· Certificate in Microsoft Office, Windows 98, Excel, 1995

· Certificate, Primary, Basic, Advance Leadership Management Course,

· U S Army 1998

· Certificate, Airlift Load Planners Course, U S Army, 1998

· Certificate, Battalion Intelligence Operation Officer Course, U S Army, 2000

· Certificate, Passenger Travel Course, 2002

· Certificate, Joint Personal Property Course, 2002

· Certificate, Contracting Office Representative Course, U S Army, 1993/1994/2002

· Certificate in Equal Opportunity/Consideration of Others Facilitator, U S Army, 2000/2004

· Certificate, Transportation Coordinator Automated Information System course, 2004

· Certificate, Mobilization and Deployment Planning Course, 2004

· Certificate, Antiterrorism Level II Course, 2005

· Certificate, Army Unit Victim Advocate Training Course, 2005/2006

· Certificate, Department of the Army Equal Employment Opportunity Counselor Training, 2005

· Certificate, Army Safety, Composite Risk Assessment Course, 2006

· Certificate, Operations Security Officer Certification Course, 2006

Custom

Retired Professional Traffic and Logistics manager with over 30 years’ international and domestic traffic and logistics background. Hands-on experience in foreign countries with in-depth understanding of import-export regulations and technology. Results-oriented with ability to resolve problems in a timely fashion.

Passionate about becoming a substitute teacher's resume for FBISD. I am adaptable, capable of class management and posses the ability to implement pre-established lesson plans. I possess skills like communication, patience, and critical thinking, along with other relevant skills. My focus is on demonstrating impact by quantifying achievements, such as improved student engagement or successful classroom management.

Affiliations

  • Volunteer with the City of Sugar Land
  • Serve as the Settlers Park HOA President
  • Member of The Frt Bend Church
  • Enjoy spending time with family and my dog Sir Juno

References

References available upon request.

Timeline

Senior Operations Sergeant

U S Army
01.2015 - 05.2017

Doctorate in Education - Doctorate in Education EdD

Grand Canyon University