CLAUDIA PATRICIA HERNANDEZ
San Antonio,TX
Summary
To continue to grow professionally at HEB and to apply my organizational and collaborative skills as an aspiring Fresh Plant Administrative Assistant. Willingness to take on additional responsibilities aside from clinical duties promoting an HEB culture and following policy guidelines.
Overview
15
15
years of professional experience
Work History
Production Partner II
HEB Fresh Plant
04.2021 - Current
- Ensured product quality by conducting food inspections compliant to the company standards.
- Enhanced product efficiency to maximize food production while minimizing downtime and resource waste.
- Maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Trained new production staff members on safe and efficient production procedures as TWI.
Merchandise Coordinator
Marshalls/HomeGoods
05.2018 - 06.2019
- Supervised daily operations on the sales floor, ensuring smooth customer interactions, and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Educated new employees on new merchandise for their duties.
- Worked as cashier when required.
Office Manager
Comako International, Inc.
05.2013 - 11.2019
- Performed office daily activities such as organization of documents, budget reports, customer files, invoices, payable and receivable records.
- Coordinated office meetings, ensuring timely execution, and optimal scheduling for company personnel.
- Provided exceptional customer service when addressing client concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Lead Agent
Aeromexico Airline
05.2009 - 04.2013
- Supervised employees, organized their schedules, and assigned duties.
- Verified the correct implementation of guidelines to ensure the safety of employees and passengers.
- Trained new hires on company procedures, and best practices, ensuring consistent service quality across the team.
- Promoted a positive work environment by fostering collaboration among team members.
Education
Associates - Accounting
Escuela De Estudios Comerciales Y Fiscales
Torreon, Coahuila, Mexico 05.1990
High School -
General Raul Madero Gonzalez
Torreon, Coahuila, Mexico 05.1992
Skills
- Bilingual
- Strong work ethic
- Collaboration
- Attention to detail
- Initiative
- Prioritization of tasks
Timeline
Production Partner II
HEB Fresh Plant
04.2021 - Current
Merchandise Coordinator
Marshalls/HomeGoods
05.2018 - 06.2019
Office Manager
Comako International, Inc.
05.2013 - 11.2019
Lead Agent
Aeromexico Airline
05.2009 - 04.2013
Associates - Accounting
Escuela De Estudios Comerciales Y Fiscales
High School -
General Raul Madero Gonzalez
Similar Profiles
Andres AcostaAndres Acosta
Production Worker at HEB ice cream plantProduction Worker at HEB ice cream plant
Mary ReyesMary Reyes
Production Partner II at Heb Warehouse Meat PlantProduction Partner II at Heb Warehouse Meat Plant
Sarah HarrisonSarah Harrison
Quality Assurance Technician at HEB Meat PlantQuality Assurance Technician at HEB Meat Plant