Claudia Yasmin Martinez-Aldana
Lawrenceville,GA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and team management, notably with AmerisourceBergen. Excelled in resolving conflicts, enhancing team productivity, and improving customer satisfaction through effective communication and problem-solving. Skilled in operating forklifts and utilizing RF guns, with a proven track record of increasing order picking accuracy. Demonstrated ability to mentor employees, fostering a collaborative and efficient work environment.
Diligent [Desired Position] with solid background in warehouse operations. Proven ability to manage inventory, streamline processes, and support logistics. Demonstrated efficiency in handling materials and proficient in operating warehouse equipment.
Overview
18
18
years of professional experience
Work History
Warehouse Associate
AmerisourceBergen
09.2019 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean, orderly work environment free of hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Consistently lifted materials weighing as much as [Number] pounds.
Salary Manager
McDonald's
04.2007 - 08.2019
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Teacher in Kindergarten -
University UMA
El Salvador07-2001
General -
Instituto Nacional
Nueva Concepcion 12-1999
Skills
Forklift Operator
Receiving
Put away
RF GUNS
Orders Picker
Inventory
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
AmerisourceBergen
09.2019 - Current
Salary Manager
McDonald's
04.2007 - 08.2019
Teacher in Kindergarten -
University UMA
General -
Instituto Nacional
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